Alejandro Hernandez Email
Technical Support Operations Manager @ RingLogix - UCaaS Platform for MSPs
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Alejandro Hernandez Location
- San Salvador, SV
Alejandro Hernandez Work
- 2022 -now Technical Support Operations Manager @
- 2018 -2022 Senior Voip Engineer @
- 2018 -2022 Client Services Engineer Level 3 @
- 2018 -2018 Regional Network Manager @
- 2014 -2018 Service Desk Specialist @
- 2009 -2018 Customer Support Representative @ SYKES
Alejandro Hernandez Education
- Universidad Francisco Gavidia
Microsoft Server Administrator (Computer Science)
2016-2017 - Universidad Don Bosco
Agile Methodologies based on SCRUM (Project Management)
2017-2017 - Universidad Francisco Gavidia
Engineer's degree (Computer Science)
2007-2017
Alejandro Hernandez Skills
- Voice over IP (VoIP)
- Agile Methodologies
- Web Services
- Debugging
- Firewalls
- Web Development
- Contact Centers
- Customer Relationship Management (CRM)
- Telecommunications
- Internet Protocol (IP)
- Server Administration
- Security
- MySQL
- PHP
- JavaScript
- Linux
- VMware vSphere
- Windows Server
- VMware
- Citrix
- Switches
- Customer Support
- Teamwork
- Team Leadership
- Team Management
- Client Services
- Web Services API
- Networking
- Fortinet
- 3Com Switches
- Application Programming Interfaces
- viop
Alejandro Hernandez Summary
- Alejandro Hernandez, based in San Salvador, SV, is currently a Technical Support Operations Manager at RingLogix - UCaaS Platform for MSPs. Alejandro Hernandez brings experience from previous roles at NetSapiens® a Crexendo® Company, netsapiens, RECSA Argentina and PlayStation. Alejandro Hernandez holds a 2016 - 2017 Microsoft Server Administrator in Computer Science @ Universidad Francisco Gavidia. With a robust skill set that includes Voice over IP (VoIP), Agile Methodologies, Web Services, Debugging, Firewalls and more. Alejandro Hernandez has 2 emails on RocketReach.
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