Alejandra Miranda Email & Phone Number
Director of Compliance I Safety and Health I Patrimonial Security @ Call Center Services International
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Alejandra Miranda Location
- Tijuana, B.C., MX
Alejandra Miranda Work
- Director of Compliance I Safety and Health I Patrimonial Security @ (October 2024 - Present)
- Director Business Intelligence @ (July 2023 - November 2024)
- Director of Compliance and Quality Assurance @ (January 2021 - July 2023)
- Director Of Compliance @ (August 2020 - July 2023)
- Business Consultant @ Consultoria Empresarial MirandAA (January 2015 - Present)
- Senior Business Process Improvement and QA, Manager @ (June 2020 - August 2020)
- Business Process Improvement and QA, Manager @ (February 2019 - June 2020)
- Business Process Improvement, Manager @ (May 2018 - January 2019)
- Process Management, Manager @ (March 2011 - May 2018)
- Process Management, Coordinator @ (March 2009 - March 2011)
- Internal Audit, Analyst @ (January 2007 - March 2009)
- Quality Assurance, Analyst @ (January 2005 - December 2007)
- Contact Center, Agent @ (January 2001 - December 2005)
Alejandra Miranda Education
- Universidad Autónoma de Baja California
Ingeniero Industrial
2005-2010 - Escuela Superior del Pacifico
Master of Business Administration - MBA
2013
Alejandra Miranda Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Call Center
- Estrategia empresarial
- Vendor Management
- Team Leadership
- Process Improvement
- Iso 9000
- Quality Assurance
- ISO 9001
- Liderazgo de equipos
- Contact Centers
- Business Process Outsourcing Bpo
- Training
- Customer Service
- Centros de contacto
- Business Process Improvement
- Management
- Mejora de procesos de negocio
- Outsourcing
- Process Engineering
- Process Management
- Call Centers
- Recruiting
- Servicios Profesionales
- Performance Management
- Business Process Outsourcing
Alejandra Miranda Summary
- Alejandra Miranda, based in Tijuana, B.C., MX, is currently a Director of Compliance I Safety and Health I Patrimonial Security at Call Center Services International. Alejandra Miranda brings experience from previous roles at Call Center Services International and Consultoria Empresarial MirandAA. Alejandra Miranda holds a 2005 - 2010 Ingeniero Industrial @ Universidad Autónoma de Baja California. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Call Center and more. Alejandra Miranda has 1 emails and 1 mobile phone numbers on RocketReach.
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