Customer Success Specialist Tier II @ (September 2021 - November 2024)
Incident Management Specialist @ (January 2019 - September 2021)
Billing Coordinator @ (April 2016 - January 2019)
Aleesa B Education
Erie Community College
(System, Networking, and LAN/WAN Management/Manager)
2022-2023
Aleesa B Skills
Microsoft SQL Server
SQL
Software as a Service (SaaS)
Microsoft Office
Incident Management
Jira
Retail Sales
Data Entry
Filing
Workforce Management
Invoicing
Technical Support
Administrative Assistance
Contact Centers
Remote Workforce Management
Microsoft Word
Microsoft Excel
Jira Service Desk
Microsoft Outlook
Microsoft PowerPoint
Oracle Applications
SAP Products
Oracle Database
SharePoint
Customer Service
Time Management
Easily Adaptable
Organization Skills
Customer Support
Interpersonal Skills
Communication
Problem Solving
Teamwork
Relationship-builder with Unsurpassed Interpersonal Skills
Online Data Entry
Flexible Approach
Billing Process
IEX
Billing Services
Databases
Office Software
Windows
Aleesa B Summary
Aleesa B, based in Rochester, NY, US, is currently a Job Processing Facilitator at Micro Instrument Corp. Aleesa B brings experience from previous roles at WorkWave, IGT and Tyco SimplexGrinnell. Aleesa B holds a 2022 - 2023 Erie Community College. With a robust skill set that includes Microsoft SQL Server, SQL, Software as a Service (SaaS), Microsoft Office, Incident Management and more. Aleesa B has 2 emails and 1 mobile phone numbers on RocketReach.
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