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Aled Duckfield Location
Port Talbot, GB
Aled Duckfield Work
Chief Customer Officer @ (April 2023 - Present)
Customer Success Manager @ (March 2021 - April 2023)
IT Major Incident Manager @ (January 2019 - March 2021)
Service Desk Technical Analyst and Deputy Team Leader @ (September 2017 - January 2019)
Aled Duckfield Education
Grŵp Colegau NPTC Group of Colleges
Level 3 Diploma (Information Technology)
Aled Duckfield Skills
Active Directory
Audio Conferencing
BMC Remedy
Contact Centers
Customer Engagement
Customer Satisfaction
Customer Service
Customer Success
IT Operations
IT Outsourcing
ITIL
Leadership
Major Incident Management
Microsoft Office
Problem Solving
Report Writing
Service-Level Agreements (SLA)
Team Leadership
Teamwork
Time Management
Troubleshooting
Aled Duckfield Summary
Aled Duckfield, based in Port Talbot, GB, is currently a Chief Customer Officer at Intuety. Aled Duckfield brings experience from previous roles at Intuety and CGI. Aled Duckfield holds a Level 3 Diploma in Information Technology @ Grŵp Colegau NPTC Group of Colleges. With a robust skill set that includes Active Directory, Audio Conferencing, BMC Remedy, Contact Centers, Customer Engagement and more. Aled Duckfield has 1 emails and 1 mobile phone numbers on RocketReach.
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