Alec Reed Email & Phone Number
Head of Technology Service Management @ Liberty Specialty Markets
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Alec Reed Location
- London, England, GB
Alec Reed Work
- 2022 -now Head of Technology Service Management @
- 2017 -2022 Head of Service Management @
- 2015 -2017 ERP Service Management Lead @
- 2014 -2015 Service Catalogue and Pricing Manager - Maersk Group IT Infrastructure Services @
- 2010 -2014 ITSM Project Manager - Service design workstream lead @
- 2009 -2010 Service Delivery Manager and C-Sat Manager - SAP Support @
- 2008 -2009 SAP FI-CO (OTC) Super User and SAP Training Coordinator @
- 2005 -2008 Accounts Receivable Specialist @
- 2004 -2005 Cost Analyst - Business Operations @
- 2002 -2004 Call Center Support Representative @
Alec Reed Education
- The Open University
Master of Business Administration (MBA) (Business Administration and Management, General)
2016-2020 - The Open University
Professional Certificate in Management (Business Administration and Management, General)
2015-2015 - University of Buenos Aires
Licenciatura en Administración (Business Administration and Management, General)
2002-2008 - Instituto Educacional Fátima
High school
1994-1998 - Saint Andrew's Scots School
Primary school (Primary school)
1984-1993
Alec Reed Skills
- Leadership
- Six Sigma
- Itil Service Design
- Information Technology
- ITIL Service Strategy
- Catalogue
- SAP
- Stakeholder Management
- Requirements Analysis
- IT Financial Management
- Business Relationship Management
- ITIL
- Customer Satisfaction
- Business Analysis
- Itil Service Operation
- Team Leadership
- Process Improvement
- ERP
- Quality Assurance
- It Service Catalogue Management
- Strategy
- Service Portfolio Management
- Itil Service Transition
- IT Operations
- Service Level Management
- ITIL Process Implementation
- Business Process
- Cross Functional Team Leadership
- Change Management
- IT Management
- Service Operation
- Demand Management
- Sla
- Project Planning
- Service Management
- PRINCE2
- Business Process Improvement
- Management
- Teamwork
- Infrastructure Services
- Project Management
- Organizational Design
- SAP R/3
- Process Design
- CSI
- Outsourcing
- Continuous Improvement
- Service Delivery
- Services
- Organizational Change Agent
- Workshop Facilitation
- Pricing
- Project Delivery
- IT Service Management
- Service Desk
- Vendor Management
- Finance
- Change Programmes
- Service Improvement
Alec Reed Summary
- Alec Reed, based in London, England, GB, is currently a Head of Technology Service Management at Liberty Specialty Markets. Alec Reed brings experience from previous roles at Arriva Group and Maersk Group. Alec Reed holds a 2016 - 2020 Master of Business Administration (MBA) in Business Administration and Management, General @ The Open University. With a robust skill set that includes Leadership, Six Sigma, Itil Service Design, Information Technology, ITIL Service Strategy and more. Alec Reed has 3 emails and 3 mobile phone numbers on RocketReach.
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