Alec Lawrence Email & Phone Number
Central Operations Manager @ 2U
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Alec Lawrence Location
- Cape Town, WC, ZA
Alec Lawrence Work
- Central Operations Manager @ (January 2025 - Present)
- Contact Centre Team Manager (National) - Admin and Retentions @ (March 2021 - December 2024)
- Contact Centre Team Manager (National) - Inbound @ (May 2019 - February 2021)
- Creditors Clerk @ (March 2018 - September 2018)
- Operations Coordinator, Customer Operations Support, Global Products and Solutions @ (October 2013 - September 2016)
- Customer Service Executive @ (July 2011 - October 2013)
- Account Administrator @ (June 2009 - June 2011)
- Sales Consultant @ (April 2006 - May 2009)
- Bank Clerk and Teller and Enquiries Team Leader @ (March 2003 - April 2006)
Alec Lawrence Education
- Bosmansdam high school 1997-2001
- University of South Africa/Universiteit van Suid-Afrika
Bachelor of Business Administration - BBA (Business Administration, Management and Operations)
Alec Lawrence Skills
- Banking
- Business Analysis
- Business Management
- Business Process Improvement
- Call Centers
- Coaching
- Contact Center Management
- Credit
- Customer Service
- Customer Support
- Data Reporting
- E-commerce
- E-payments
- Financial Analysis
- Financial Reporting
- Financial Services
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Mobile Applications
- Musical Instruments
- Organ
- PCI DSS
- Payment Card Processing
- People Management
- Performance Management
- Piano
- Production & Operation Management
- Project Management
- Retail Banking
- Risk Management
- Sales
- Software Documentation
- Team Leadership
- Training
- Visio
- XML
- Microsoft Word
- Change Management
- Project Planning
- Team Management
- PowerPoint
- Service Delivery
- Mobile Commerce
- Payment Systems
- Transaction Processing
- TWiki
- User Acceptance Testing
- E Commerce
- Customer Retention
- Customer Satisfaction
- E Payments
- Music Theory
- Music Education
- Custom
- Pearl
Alec Lawrence Summary
- Alec Lawrence, based in Cape Town, WC, ZA, is currently a Central Operations Manager at 2U. Alec Lawrence brings experience from previous roles at Achievement Awards Group, GOD TV and Mastercard Payment Gateway Services. Alec Lawrence holds a 1997 - 2001 Bosmansdam high school. With a robust skill set that includes Banking, Business Analysis, Business Management, Business Process Improvement, Call Centers and more. Alec Lawrence has 1 mobile phone numbers on RocketReach.
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