Customer Experience Delivery Director @ (June 2021 - Present)
Customer Experience Delivery Lead @ (November 2016 - June 2021)
Service Delivery Manager @ (June 2014 - November 2016)
Business Development Manager @ (April 2011 - June 2014)
Network Consulting Engineer @ (September 2009 - April 2011)
Customer Support Engineer @ (August 2006 - September 2009)
Pre-sales Engineer @ (March 2005 - August 2006)
Technical Sales Group @ (November 2003 - March 2005)
Alberto Riopa Education
Escuela de Organizacion Industrial - EOI
Executive MBA
2010-2011
Universidade de Vigo
Engineer, Telecommunications (Telecommunications)
1998-2004
Alberto Riopa Skills
MPLS
Routing
Cisco IOS
LAN Switching
NMS
Business development
Telecommunications
Cisco Technologies
Pre-sales
Network Design
Cisco Call Manager
Data Center
QoS
Networking
Network Architecture
IP
Unified Communications
VoIP
Enterprise Software
CCIE
Pre Sales
Java
SQL
Microsoft Excel
Alberto Riopa Summary
Alberto Riopa, based in Madrid, ES, is currently a Customer Experience Director, EMEA SP South at Cisco. Alberto Riopa brings experience from previous roles at Cisco and Cisco Systems. Alberto Riopa holds a 2010 - 2011 Executive MBA @ Escuela de Organizacion Industrial - EOI. With a robust skill set that includes MPLS, Routing, Cisco IOS, LAN Switching, NMS and more. Alberto Riopa has 2 emails and 1 mobile phone numbers on RocketReach.
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