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Alberto G. Location
Bemus Point, NY, US
Alberto G. Work
Senior Technical Support Engineer @ (September 2025 - Present)
Sr. Developer Support Engineer @ (February 2024 - August 2025)
Mission Critical Developer Support Engineer @ (August 2022 - February 2024)
Customer Support Engineer @ (May 2022 - July 2022)
Software Support Engineer @ (February 2017 - May 2022)
Software Development Engineer In Test @ (July 2016 - February 2017)
Customer Service Manager @ (January 2016 - July 2016)
Alberto G. Education
Iowa State University
Bachelor of Science (Computer Engineering)
2011-2016
Arizona State University
Alberto G. Skills
Docker Products
Client Onboarding
Ruby
Bash
Postman API
Customer Relationship Management (CRM)
Escalation Resolution
Patient Care
Certified Nursing Assistant (CNA)
Basic Life Support (BLS)
LAN-WAN
Computer Networking
Customer Support
System Administration
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Test Planning
Technical Support
Programming
Linux
Test Driven Development
Test Automation
Agile Methodologies
Software Quality Assurance
DevOps
Software Testing
Application Support
Microsoft Office
Problem Solving
Communication
Kubernetes
Infrastructure
Analytical Skills
API Testing
Root Cause Analysis
Software Support
Splunk
Python (Programming Language)
Customer Service
JavaScript
SQL
MySQL
Teamwork
HTML
Java
Jira
Confluence
Zendesk
New Relic
Accountability
Written Communication
Challenging Environment
Alberto G. Summary
Alberto G., based in Bemus Point, NY, US, is currently a Senior Technical Support Engineer at Ping Identity. Alberto G. brings experience from previous roles at Auth0 by Okta, Okta, Tonic.ai and Workiva. Alberto G. holds a 2011 - 2016 Bachelor of Science in Computer Engineering @ Iowa State University. With a robust skill set that includes Docker Products, Client Onboarding, Ruby, Bash, Postman API and more. Alberto G. has 1 emails and 1 mobile phone numbers on RocketReach.
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