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Alberto G. Location
Bemus Point, NY, US
Alberto G. Work
2025 -now Senior Technical Support Engineer @
2024 -2025 Sr. Developer Support Engineer @
2022 -2024 Mission Critical Developer Support Engineer @
2022 -2022 Customer Support Engineer @
2017 -2022 Software Support Engineer @
2016 -2017 Software Development Engineer In Test @
2016 -2016 Customer Service Manager @
Alberto G. Education
Iowa State University
Bachelor of Science (Computer Engineering)
2011-2016
Arizona State University
Alberto G. Skills
Docker Products
Client Onboarding
Ruby
Bash
Postman API
Customer Relationship Management (CRM)
Escalation Resolution
Patient Care
Certified Nursing Assistant (CNA)
Basic Life Support (BLS)
LAN-WAN
Computer Networking
Customer Support
System Administration
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Test Planning
Technical Support
Programming
Linux
Test Driven Development
Test Automation
Agile Methodologies
Software Quality Assurance
DevOps
Software Testing
Application Support
Microsoft Office
Problem Solving
Communication
Kubernetes
Infrastructure
Analytical Skills
API Testing
Root Cause Analysis
Software Support
Splunk
Python (Programming Language)
Customer Service
JavaScript
SQL
MySQL
Teamwork
HTML
Java
Jira
Confluence
Zendesk
New Relic
Accountability
Written Communication
Challenging Environment
Alberto G. Summary
Alberto G., based in Bemus Point, NY, US, is currently a Senior Technical Support Engineer at Ping Identity. Alberto G. brings experience from previous roles at Auth0 by Okta, Okta, Tonic.ai and Workiva. Alberto G. holds a 2011 - 2016 Bachelor of Science in Computer Engineering @ Iowa State University. With a robust skill set that includes Docker Products, Client Onboarding, Ruby, Bash, Postman API and more. Alberto G. has 1 emails and 1 mobile phone numbers on RocketReach.
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