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Alberto Díaz Location
Palo Alto, CA, US
Alberto Díaz Work
Partner Support Lead @ (August 2023 - Present)
Client Services Specialist @ (June 2021 - July 2023)
Support Account Manager @ (February 2021 - May 2021)
Senior Customer Support Specialist @ (December 2019 - February 2021)
Customer Support Specialist @ (October 2018 - December 2019)
Customer Success Manager @ (November 2014 - October 2018)
Restaurant Manager @ (December 2013 - November 2014)
Bartender @ (September 2013 - December 2013)
Server @ (March 2013 - September 2013)
Instructional Associate - Special Education @ (October 2010 - January 2014)
Alberto Díaz Education
Foothill College
Associate’s Degree (Communication Studies)
Alberto Díaz Skills
Service-Level Agreements (SLA)
Secure File Transfer Protocol (SFTP)
Problem Solving
Team Leadership
Zendesk
SaaS
Customer Satisfaction
Start-ups
CRM
B2B
Restaurant Management
Special Education
Customer Relationship Management (CRM)
Microsoft Word
PowerPoint
Salesforce.com
JIRA
Customer Service
Customer Support
Communication
Restaurants
P&L
Bilingual-English/Spanish
Food Cost Management
Labor Management
Ticketing Systems
Troubleshooting
Cross-team Collaboration
Microsoft Office
Leadership
Relationship Building
Start-up Environment
Customer Relationship Management Crm
Bartending
Bilingual English/Spanish
Food
Start Ups
Cooking
Food Safety
Catering
Cashiering
Customer Relationship Management
Alberto Díaz Summary
Alberto Díaz, based in Palo Alto, CA, US, is currently a Partner Support Lead at Tuition.io. Alberto Díaz brings experience from previous roles at Omada Health and Betterworks. Alberto Díaz holds a Associate’s Degree in Communication Studies @ Foothill College. With a robust skill set that includes Service-Level Agreements (SLA), Secure File Transfer Protocol (SFTP), Problem Solving, Team Leadership, Zendesk and more. Alberto Díaz has 2 emails and 4 mobile phone numbers on RocketReach.
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