Alberto Cecilio Email
Head of Customer Services @ Bdeo
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Alberto Cecilio Location
- Madrid, ES
Alberto Cecilio Work
- Head of Customer Services @ (April 2025 - Present)
- Customer Success Lead @ (May 2024 - March 2025)
- Senior Customer Success Manager @ (January 2024 - April 2024)
- Customer Success Manager @ (February 2022 - December 2023)
- Partner Success Manager - Portugal @ (December 2019 - February 2021)
- Sales Dep. Manager @ (March 2016 - April 2018)
- Account Manager and SAGE Consultant @ (March 2015 - March 2016)
- Financial Advisor @ (July 2014 - February 2015)
- Collaborator @ Ecotrimad (June 2013 - June 2013)
- Junior Project Manager @ (January 2012 - July 2012)
- Consultant @ (December 2009 - June 2010)
Alberto Cecilio Education
- Escuela de Estudios Universitarios Real Madrid - UEM
Master of Business Administration (MBA) (Sports Management)
2012-2013 - United International Business School
Master (Business - Specialization in Tourism and Hospitality Management)
2010-2012 - Escola Superior de Hotelaria e Turismo do Estoril
Executive Master (Events Management)
2009-2010 - Umeå University
Erasmus
2008-2009 - Universidade Nova de Lisboa
Bachelor (Management)
2005-2009
Alberto Cecilio Skills
- Account Management
- Active Listening
- Analytical Skills
- Analítica
- Análise de dados
- Aumento e retenção de vendas (Upsell)
- B2B
- Business Analysis
- Business Development
- Capacidade analítica
- Collaborative Problem Solving
- Commercial
- Corporate Events
- Critical Thinking
- Customer Retention
- Customer Service
- Customer Service Management
- Engajamento de clientes
- English
- Event Management
- Event Planning
- French
- Hospitality
- Indicadores-chave de desempenho
- Integração de novos funcionários
- Leadership
- Management
- Marketing
- Marketing Communications
- Marketing Strategy
- Multitarefa
- Negotiation
- Portuguese
- Problem Solving
- Project Management
- Public Relations
- Requisitos de negócio
- SaaS
- Sales
- Salesforce.com
- Social Networking
- Spanish
- Sports Management
- Strategic Negotiations
- Suporte ao cliente
- Support Services Management
- Team Management
- Teamwork
- Tourism
- Vendas cruzadas
Alberto Cecilio Summary
- Alberto Cecilio, based in Madrid, ES, is currently a Head of Customer Services at Bdeo. Alberto Cecilio brings experience from previous roles at Bdeo and Vrbo. Alberto Cecilio holds a 2012 - 2013 Master of Business Administration (MBA) in Sports Management @ Escuela de Estudios Universitarios Real Madrid - UEM. With a robust skill set that includes Account Management, Active Listening, Analytical Skills, Analítica, Análise de dados and more. Alberto Cecilio has 2 emails on RocketReach.
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