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Albert Owens Location
Alpharetta, GA, US
Albert Owens Work
Vice President Operations @ (March 2026 - Present)
Director of Operations @ (October 2024 - January 2026)
Director Of U.S. Field Operations @ (November 2022 - October 2024)
Director of Field Operations @ (September 2012 - October 2024)
Senior Product Support Manager @ (March 2022 - March 2023)
Customer Performance Manager @ (September 2017 - March 2022)
Team Supervisor @ (August 2015 - September 2017)
Technical Support Technician @ (September 2012 - August 2015)
Security Supervisor @ (July 2010 - September 2012)
Albert Owens Education
Westwood College-Los Angeles
Bachelor of Science (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
2007-2010
Banning High School
High School Diploma
Albert Owens Skills
Account Management
Ad Hoc Reporting
Analytical Skills
Analytics
Banking
Budget Forecasting
Business Analysis
Business Initiatives
Business Performance Management
Business Relationship Management
Business Reviews
Cash Flow Optimization
Co-development
Coaching
Commercial Operation
Communication
Computer Hardware
Computer Information Systems
Computer Literacy
Contract Terms
Critical Thinking
Cross-functional Alignment
Cross-functional Initiatives
Cross-functional Team Leadership
Customer Experience Management
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Customer Support
Customer-Focused Service
Data Analysis
Driving Performance
Due Diligence
Electrical Troubleshooting
Executive Team
External Relationships
Field Execution
Field Installation
Financial Metrics
Flow Charts
Hardware
Installation Coordination
KPI Dashboards
Key Performance Indicators
Leadership
Maintenance
Maintenance and Repair
Managed Services
Management
Mentoring
Mergers & Acquisitions (M&A)
Multi-site
Negotiation
Operational Efficiency
Operations
Oral Communication
Order Fulfillment
Organization Skills
People Management
Performance Metrics
Preventive Maintenance
Problem Solving
Process Improvement
Product Support
Project Management
Quality Management
Revenue & Profit Growth
Revenue Cycle Management
Root Cause
Sales
Scheduling
Service Delivery
Service Focused
Service Levels
Service Standards
Service-Level Agreements (SLA)
Skill Development
Software
Strategic Growth
Strategic Leadership
Strategic Thinking
Strategic Vision
Subject Matter Experts
Support Management
Talent Management
Team Building
Team Motivation
Teamwork
Technical Delivery Management
Technical Specs
Technical Support
Third-Party Logistics (3PL)
Training
Troubleshooting
Uptime
Voice of the Customer
Workload Prioritization
Albert Owens Summary
Albert Owens, based in Alpharetta, GA, US, is currently a Vice President Operations at Coreforcetech. Albert Owens brings experience from previous roles at ServicePoint IT and Cennox. Albert Owens holds a 2007 - 2010 Bachelor of Science in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ Westwood College-Los Angeles. With a robust skill set that includes Account Management, Ad Hoc Reporting, Analytical Skills, Analytics, Banking and more. Albert Owens has 1 emails and 2 mobile phone numbers on RocketReach.
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