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Albert Gan Location
Valenzuela, NCR, PH
Albert Gan Work
General Manager @ (June 2013 - Present)
General Manager @ (July 2013 - Present)
HR and Admin Head @ (August 2011 - July 2019)
Director - Site Operations @ C3/CustomerContactChannels, Inc. (January 2012 - July 2013)
Vice President @ (April 2010 - December 2011)
Chief Operating Officer @ (September 2008 - March 2010)
AVP for Operations @ Advanced Contact Solutions, Inc. (January 2004 - January 2008)
Senior General Manager @ (October 2005 - June 2007)
Project Manager @ (September 2003 - March 2004)
Banking Operations Consultant @ (October 2000 - August 2003)
Marketing Officer @ (July 1999 - August 2000)
System Implementation Department (SID- Loans) @ Far East Bank & Trust Company (May 1994 - June 1999)
Albert Gan Education
.
Bachelor of Science - BS (Law)
2003-2004
.
Bachelor of Science (B.S.) (Information Technology)
1989-1993
Albert Gan Skills
Management
Project Management
Outsourcing
Leadership
Call Center
Change Management
Workforce Management
BPO
Vendor Management
Six Sigma
Business Intelligence
Operations Management
Performance Management
Business Process Improvement
Call Centers
Business Development
Risk Management
Recruiting
Business Process
Sourcing
Process Improvement
Training
Account Management
Team Management
Program Management
Team Leadership
Human Resources
CRM
Service Delivery
Business Analysis
Strategy
Telecommunications
Customer Service
Business Process Outsourcing (BPO)
Contact Centers
PMP
Site Operations
Operations
WCS
Business Process Outsourcing Bpo
Customer Relationship Management Crm
GaN
Business Process Outsourcing
Customer Relationship Management
Albert Gan Summary
Albert Gan, based in Valenzuela, NCR, PH, is currently a General Manager at BCM One. Albert Gan brings experience from previous roles at BCM One, Kumon, C3/CustomerContactChannels, Inc. and JPMorgan Chase & Co.. Albert Gan holds a 2003 - 2004 Bachelor of Science - BS in Law @ .. With a robust skill set that includes Management, Project Management, Outsourcing, Leadership, Call Center and more. Albert Gan has 2 emails and 3 mobile phone numbers on RocketReach.
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