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Albert Gan Location
Valenzuela, NCR, PH
Albert Gan Work
2013 -now General Manager @
2011 -2019 HR and Admin Head @
2012 -2013 Director - Site Operations @ C3/CustomerContactChannels, Inc.
2010 -2011 Vice President @
2008 -2010 Chief Operating Officer @
2004 -2008 AVP for Operations @ Advanced Contact Solutions, Inc.
2005 -2007 Senior General Manager @
2003 -2004 Project Manager @
2000 -2003 Banking Operations Consultant @ System Access
1999 -2000 Marketing Officer @
1994 -1999 System Implementation Department (SID- Loans) @ Far East Bank & Trust Company
Albert Gan Education
.
Bachelor of Science - BS (Law)
2003-2004
.
Bachelor of Science (B.S.) (Information Technology)
1989-1993
Albert Gan Skills
Management
Project Management
Outsourcing
Leadership
Call Center
Change Management
Workforce Management
BPO
Vendor Management
Six Sigma
Business Intelligence
Operations Management
Performance Management
Business Process Improvement
Call Centers
Business Development
Risk Management
Recruiting
Business Process
Sourcing
Process Improvement
Training
Account Management
Team Management
Program Management
Team Leadership
Human Resources
CRM
Service Delivery
Business Analysis
Strategy
Telecommunications
Customer Service
Business Process Outsourcing (BPO)
Contact Centers
PMP
Site Operations
Operations
WCS
Business Process Outsourcing Bpo
Customer Relationship Management Crm
GaN
Business Process Outsourcing
Customer Relationship Management
Albert Gan Summary
Albert Gan, based in Valenzuela, NCR, PH, is currently a General Manager at BCM One. Albert Gan brings experience from previous roles at Kumon, C3/CustomerContactChannels, Inc., JPMorgan Chase & Co. and WNS Philippines Inc.. Albert Gan holds a 2003 - 2004 Bachelor of Science - BS in Law @ .. With a robust skill set that includes Management, Project Management, Outsourcing, Leadership, Call Center and more. Albert Gan has 2 emails and 3 mobile phone numbers on RocketReach.
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