Alana Smith Email & Phone Number
Global Client Director @ ServiceNow
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Alana Smith Location
- Hong Kong
Alana Smith Work
- Global Client Director @ (June 2026 - Present)
- Customer Success Director @ (December 2020 - June 2026)
- Vice President, Global Sales and Customer Success @ (July 2019 - November 2020)
- Vice President, Global Accounts @ (November 2018 - July 2019)
- Personal Sabbatical - World Travel @ . (September 2017 - October 2018)
- Director, Account Management,Customer Success and Customer Support @ (February 2017 - September 2017)
- Director, Account Management @ (March 2015 - February 2017)
- Sr. Account Manager @ (March 2014 - February 2015)
- Account Manager @ (February 2013 - March 2014)
- Account Executive, Licensing and Consumer Products Division Worldwide @ (June 2011 - November 2012)
Alana Smith Education
- University of California, Berkeley
Bachelor of Arts - BA
- Georgetown University
Master's degree
- Millfield School
Alana Smith Skills
- Account Management
- Analytical Skills
- Business Development
- Business Strategy
- Business-to-Business (B2B)
- C-Level
- Coaching
- Consultative Selling
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Success
- Decision-Making
- Direct Sales
- Director level
- Enterprise Technology Sales
- Executive Management
- Global Account Development
- Global Sales
- International Sales
- Leadership
- Management
- Managing Complex Sales
- Marketing Communications
- Needs Analysis
- Negotiation
- New Business Development
- Organization Skills
- People Management
- Personal Development
- Presentations
- Project Coordination
- Project Management
- Public Speaking
- Relationship Building
- Sales
- Sales Coaching
- Sales Management
- Sales Presentations
- Sales Process
- Sales Strategy
- Salesforce.com
- Software Sales Management
- Software as a Service (SaaS)
- Solution Selling
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Training
- senior director
Alana Smith Summary
- Alana Smith, based in Hong Kong, is currently a Global Client Director at ServiceNow. Alana Smith brings experience from previous roles at Oracle, Talkpush and .. Alana Smith holds a Bachelor of Arts - BA @ University of California, Berkeley. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Business Strategy, Business-to-Business (B2B) and more. Alana Smith has 3 emails and 4 mobile phone numbers on RocketReach.
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