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Alan Xavier Location
Nashville, TN, US
Alan Xavier Work
Customer Concierge Lead @ (August 2025 - Present)
Tecnical Customer Support Specialist @ (June 2024 - Present)
Customer Concierge Support @ (September 2024 - August 2025)
Learning Trainer @ (January 2023 - June 2024)
Sr. Ring Expert @ (June 2021 - January 2023)
Ring Security Expert @ (January 2021 - June 2021)
Smart Home Field Technician @ (April 2019 - January 2021)
Retail Experience Consultant @ (February 2018 - April 2019)
Box Office Attendant @ (July 2012 - April 2019)
Verizon Mobile Expert @ (July 2017 - February 2018)
Connections Team Leader @ (September 2016 - July 2017)
Lead Mobile Sales Consultant @ (April 2014 - September 2016)
Mobile Sales Consultant @ (April 2013 - April 2014)
Alan Xavier Education
Roosevelt University
Bachelor's degree (Information Technology)
2015-2019
Harper College
Associate of Arts (A.A.) (General Studies)
2010-2014
Alan Xavier Skills
Employee Training
Interpersonal Skills
Customer Support
Customer Retention
Customer Loyalty
Training & Development
Coaching & Mentoring
Content Development
Solution Selling
Sales
Learning Quickly
Critical Thinking
Time Management
Customer Satisfaction
Public Speaking
Goal Oriented
Leadership
Training
Customer Experience
Customer Service
Troubleshooting
Coaching
Inventory Control
Team Management
Team-oriented
Sales Process
Merchandising
Microsoft Office
Telecommunications
Management
Cloud Computing
Hardware
Cisco Technologies
Technical Support
Teamwork
PowerPoint
Microsoft Excel
Retail
Project Management
Microsoft Word
Team Leadership
Alan Xavier Summary
Alan Xavier, based in Nashville, TN, US, is currently a Customer Concierge Lead at Skylight. Alan Xavier brings experience from previous roles at Blink, an Amazon Company, Skylight, Amazon and Ring. Alan Xavier holds a 2015 - 2019 Bachelor's degree in Information Technology @ Roosevelt University. With a robust skill set that includes Employee Training, Interpersonal Skills, Customer Support, Customer Retention, Customer Loyalty and more. Alan Xavier has 6 emails and 2 mobile phone numbers on RocketReach.
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