Alan Stephens Email & Phone Number
Global Service Desk Manager @ ServiceNow
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Alan Stephens Location
- Canada
Alan Stephens Work
- 2025 - now Global Service Desk Manager @
- 2025 - now Global Printer Support Manager @
- 2024 - now Global Events Support Manager @
- 2023 - now Global IT Mobility Manager @
- 2021 - now Manager Information Technology Support Services @
- 2024 - 2025 Global IT AV Operations Manager @
- 2023 - 2025 Global Executive Briefing Centre Support Manager @
- 2023 - 2023 Customer Success Manager - IT Operations @
- 2020 - 2021 IT Manager @
- 2018 - 2020 IT Site coordinator @
- 2013 - 2016 Technical Project Manager @
- 2003 - 2013 Senior Consultant @
- 2011 - 2011 Project Manager @ arinex (formerly Tour Hosts Pty Limited)
- 2009 - 2011 Network Administrator @ Vincents Chartered Accountants
- 2009 - 2010 Technical Consultant @
- 2006 - 2007 Technical Support @ RR Donnelley
Alan Stephens Education
- Harvard Business School Online
( Other; Certificate in Strategy Execution)
2024 - 2024 - Canadian College of Business, Science & Technology
Certified Management Professional CMP (Leadership and management)
2022 - 2022 - University of Toronto - Rotman School of Management
(MBA Essentials)
2022 - The Open University
Bachelor's degree (Business Administration and Management, General)
2014 - 2022 - McGill University 2020
- University of Northampton
Bachelor of Arts - BA (Visual and Performing Arts)
1994 - 1997 - East Berkshire College
B.T.E.C. Diploma (Visual and Performing Arts)
1992 - 1994 - Langley Grammar School
G.C.S.E.
1991 - 1992 - Twynham Comprehensive 1988 - 1990
Alan Stephens Skills
- Windows Server
- Technical Support
- Microsoft Exchange
- Project Management
- System Administration
- Windows 7
- Servers
- Wireless Networking
- Network Administration
- Hyper-V
- Active Directory
- Microsoft Technologies
- Disaster Recovery
- XP
- Virtualization
- IT Service Management
- Windows
- Cisco Technologies
- Microsoft Office
- TMG
- Project Delivery
- Computer Hardware
- Network Architecture
- Microsoft SQL Server
- Project Planning
- Project Implementation
- Data Center
- 2008 R2
- IIS
- Project Coordination
- Project Execution
- TCP/IP
- Operating Systems
- Windows Server 2008
- IP Networking
- Windows Server 2003
- PRINCE2
- Certified Xirrus Technical Professional
- windows 8
- Group Policy
- Team Management
- Vendor Management
- Vendor Relationships
- Venue Relations
- Third Party Vendor Management
- Windows Server 2012
- Leadership
- Team Leadership
- Stakeholder Management
- International Event Management
- Software Installation
- Travel Planning
- Travel
- Venue Management
- Hyper V
Alan Stephens Summary
- Alan Stephens, based in Canada, is currently a Global Service Desk Manager at ServiceNow. Alan Stephens brings experience from previous roles at ServiceNow. Alan Stephens holds a 2024 - 2024 Harvard Business School Online. With a robust skill set that includes Windows Server, Technical Support, Microsoft Exchange, Project Management, System Administration and more. Alan Stephens has 3 emails and 3 mobile phone numbers on RocketReach.
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