Customer Success Manager @ F5 (February 2021 - June 2022)
Group Operations Manager @ (March 2018 - July 2020)
Group Operations Manager @ (March 2018 - July 2020)
Global Operations Director @ (January 2017 - March 2018)
Global Operations Director @ (May 2014 - December 2016)
Managing Director - Global Services Director @ (May 2004 - May 2014)
VP of Service Operations @ (February 2004 - February 2010)
Head of Service Operations @ (January 2004 - January 2007)
Account Liaison Exec @ SNSL (January 1998 - January 2001)
Alan Pett Education
The Nottingham Trent University
HND Pass with Distinction (Business Studies)
1986-1989
John F Kennedy Hemel Hempstead 1979-1985
Alan Pett Skills
Service Delivery
Project Management
Professional Services
IT Service Management
Service Management
Project Delivery
ITIL
Team Leadership
IT Operations
PMO
Sla
Business Development
Service Improvement
Leadership
Management
Business Continuity
Incident Management
Service Desk
Customer Satisfaction
Partner Management
International Business
Staff Augmentation
Virtual Teams
Customer Service
Vendor Relationship Management
Data Center
Managed Services
Unified Communications
Outsourcing
Cloud Computing
Solution Selling
Contact Centers
Telecommunications
CRM
Customer Relationship Management Crm
Salesforce.com
Salesforce
Account Management
Channel Partners
Vendor Management
Recruiting
Customer Relationship Management
Alan Pett Summary
Alan Pett, based in St Albans, GB, is currently a Associate Project Consultant at Teamwork IMS. Alan Pett brings experience from previous roles at AJP CONSULTING LTD, F5 and Empresaria Group plc. Alan Pett holds a 1986 - 1989 HND Pass with Distinction in Business Studies @ The Nottingham Trent University. With a robust skill set that includes Service Delivery, Project Management, Professional Services, IT Service Management, Service Management and more. Alan Pett has 2 emails and 1 mobile phone numbers on RocketReach.
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