Alan Paterson Email
IT Operations Team Lead @ Edinburgh Airport
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Alan Paterson Location
- Falkirk, GB
Alan Paterson Work
- 2024 -now IT Operations Team Lead @
- 2023 -2024 IT Operations Engineer @
- 2021 -2023 IT Service Team Leader @
- 2019 -2021 IT Project Manager @
- 2017 -2019 Senior IT Service Engineer @
- 2015 -2017 IT Service Desk Engineer @
- 2014 -2015 IT Helpdesk Analyst @
- 2013 -2014 IT Apprentice @
Alan Paterson Education
- Edinburgh Napier University
IT Management for Business (Information Technology)
2017-2021 - QA Academy 2013-2014
- Saint Mungos High School 2007-2013
Alan Paterson Skills
- Troubleshooting
- Active Directory
- Windows Server
- Technical Support
- Service Delivery
- Networking
- Windows 7
- Servers
- VMware
- Windows XP
- Call Centers
- Customer Experience
- Help Desk Support
- Laptops
- Remote Troubleshooting
- Communication
- Contact Centers
- IT Service Management
- ITIL
- PRINCE2
- Project Management
- Microsoft Office
- Stakeholder Engagement
- Risk Management
- Requirements Gathering
- Customer Service
Alan Paterson Summary
- Alan Paterson, based in Falkirk, GB, is currently a IT Operations Team Lead at Edinburgh Airport. Alan Paterson brings experience from previous roles at Edinburgh Airport. Alan Paterson holds a 2017 - 2021 IT Management for Business in Information Technology @ Edinburgh Napier University. With a robust skill set that includes Troubleshooting, Active Directory, Windows Server, Technical Support, Service Delivery and more. Alan Paterson has 2 emails on RocketReach.
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