2012 -2017 Information Technology Relationship Manager @
2008 -2012 EU L and D Manager and SharePoint Design and Admin @
2007 -2008 Customer Service Team Lead @
2005 -2007 Technical Helpdesk @
Alan O'Brien Education
Waterford Institute of Technology
BSC (Software Development)
1999-2004
Gorey Community School 1994-1999
Alan O'Brien Skills
SharePoint
Management
Project Management
Relationship Management
Business Analysis
Visio
ITIL v3 Foundations Certified
SharePoint Designer
Java
Visual Basic
InfoPath
Access
Analysis
.NET
Project Planning
ITIL
Electronic Payments
Payments
Banking
Financial Services
Payment Systems
Credit Cards
Process Improvement
Information Technology
Payment Card Processing
Business Process Improvement
Active Directory
Net
Strategic Planning
Strategy
Microsoft Word
JavaScript
ServiceNow
Alan O'Brien Summary
Alan O'Brien, based in Ireland, is currently a Vice President - Software Development Manager - ServiceNow at U.S. Bank. Alan O'Brien brings experience from previous roles at U.S. Bank. Alan O'Brien holds a 1999 - 2004 BSC in Software Development @ Waterford Institute of Technology. With a robust skill set that includes SharePoint, Management, Project Management, Relationship Management, Business Analysis and more. Alan O'Brien has 3 emails and 1 mobile phone numbers on RocketReach.
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