Alan Mears Email & Phone Number
Technical Support Lead and Manager @ TRACSYSTEMS, inc.
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Alan Mears Location
- Frisco, TX, US
Alan Mears Work
- Technical Support Lead and Manager @ (January 2019 - Present)
- Service Desk Supervisor @ (August 2017 - May 2018)
- Help Desk Manager @ (January 2015 - August 2016)
- Project Coordinator and Systems Administrator @ (May 2013 - July 2014)
- Manager of IT Service Desk @ (June 2011 - April 2013)
- Help Desk Manager @ (October 2007 - July 2011)
- Help Desk Lead @ (January 2005 - January 2007)
- Regional Technical Support Specialist @ (January 2001 - January 2005)
- Network and Technical Support Specialist @ VECTRIX CORPORATION (January 2000 - January 2001)
- Technology Coordinator @ (January 1999 - January 2000)
Alan Mears Education
- East Texas A&M University
Bachelor of Science (Speech Communication)
1997-1999 - Ambassador University
A (Liberal )
1995-1997 - Sir James Dunn, C&VS
Alan Mears Skills
- System Administration
- Software Documentation
- Process Improvement
- Technical Support
- Integration
- Project Management
- Information Technology
- Security
- Troubleshooting
- CRM
- Quality Assurance
- Healthcare
- Business Process
- System Deployment
- IT Management
- Business Process Improvement
- Customer Satisfaction
- Account Management
- Budgets
- Budgeting
- Active Directory
- Enterprise Software
- Access
- Computer Hardware
- Microsoft Exchange
- Hardware
- Visio
- Windows
- Windows Server
- Servers
- SharePoint
- VMware
- SQL
- Microsoft SQL Server
- Windows 7
- Citrix
- Group Policy
- vSphere
- SQL Server Management Studio
- XP
- Leadership
- Management
- Team Building
- Customer Service
- Training
- Time Management
- Cross-functional Team Leadership
- Technical Writing
- Help Desk Support
- Microsoft Excel
- Networking
- Cross Functional Team Leadership
- Dell KACE
Alan Mears Summary
- Alan Mears, based in Frisco, TX, US, is currently a Technical Support Lead and Manager at TRACSYSTEMS, inc.. Alan Mears brings experience from previous roles at AMN Healthcare, Briggs Equipment, Daisy Brand and AccentCare. Alan Mears holds a 1997 - 1999 Bachelor of Science in Speech Communication @ East Texas A&M University. With a robust skill set that includes System Administration, Software Documentation, Process Improvement, Technical Support, Integration and more. Alan Mears has 2 emails and 2 mobile phone numbers on RocketReach.
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