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Alan Mears Location
Frisco, TX, US
Alan Mears Work
2019 -now Technical Support Lead and Manager @
2017 -2018 Service Desk Supervisor @
2015 -2016 Help Desk Manager @
2013 -2014 Project Coordinator and Systems Administrator @
2011 -2013 Manager of IT Service Desk @
2007 -2011 Help Desk Manager @
2005 -2007 Help Desk Lead @
2001 -2005 Regional Technical Support Specialist @
2000 -2001 Network and Technical Support Specialist @ VECTRIX CORPORATION
1999 -2000 Technology Coordinator @
Alan Mears Education
East Texas A&M University 1997-1999
Ambassador University 1995-1997
Sir James Dunn, C&VS
Alan Mears Skills
System Administration
Software Documentation
Process Improvement
Technical Support
Integration
Project Management
Information Technology
Security
Troubleshooting
CRM
Quality Assurance
Healthcare
Business Process
System Deployment
IT Management
Business Process Improvement
Customer Satisfaction
Account Management
Budgets
Budgeting
Active Directory
Enterprise Software
Access
Computer Hardware
Microsoft Exchange
Hardware
Visio
Windows
Windows Server
Servers
SharePoint
VMware
SQL
Microsoft SQL Server
Windows 7
Citrix
Group Policy
vSphere
SQL Server Management Studio
XP
Leadership
Management
Team Building
Customer Service
Training
Time Management
Cross-functional Team Leadership
Technical Writing
Help Desk Support
Microsoft Excel
Networking
Cross Functional Team Leadership
Dell KACE
Alan Mears Summary
Alan Mears, based in Frisco, TX, US, is currently a Technical Support Lead and Manager at TRACSYSTEMS, inc.. Alan Mears brings experience from previous roles at AMN Healthcare, Briggs Equipment, Daisy Brand and AccentCare. Alan Mears holds a 1997 - 1999 East Texas A&M University. With a robust skill set that includes System Administration, Software Documentation, Process Improvement, Technical Support, Integration and more. Alan Mears has 2 emails and 2 mobile phone numbers on RocketReach.
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