Alan McCoy Email & Phone Number
Senior Support Analyst I @ Miami University
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Alan McCoy Location
- Cincinnati, OH, US
Alan McCoy Work
- Senior Support Analyst I @ (May 2021 - Present)
- Support Analyst III @ (December 2018 - May 2021)
- Systems Support Analyst @ (August 2018 - December 2018)
- Senior Information Technology Analyst @ (January 2018 - August 2018)
- Information Technology Analyst @ (July 2009 - January 2018)
- Helpdesk Analyst @ (June 2006 - June 2009)
- Computer Lab Technician @ (August 2004 - December 2007)
Alan McCoy Education
- ITT Technical Institute-Norwood
Associate’s Degree (Computer Electronics Engineering)
2006-2009 - Mount St. Joseph University
Computer Science
2004-2006
Alan McCoy Skills
- Audio Conferencing
- Audio System Design
- Audio Visual (AV) Systems
- Biamp
- Board Presentations
- Build Strong Relationships
- Cisco Call Manager
- Cisco VoIP
- Cisco Webex Meetings
- Computer Hardware
- Computer Information Systems
- Computer Software Training
- Conducting Meetings
- Consultative Approach
- Control Systems
- Corporate Events
- Crestron
- Crestron DMC-D 4K
- Customer Engagement
- Customer Relations
- Customer Satisfaction
- Customer Service
- Customer Support
- Design Documents
- Desktop Administration
- Employee Training
- Event Management
- Google Suite
- IT Asset Management
- Information Technology Infrastructure
- Interactive Media
- Jabber
- Jamf
- Kanban
- Knowledge Management
- Leadership
- Live Video Streaming
- Management
- Microsoft Endpoint Configuration Manager
- Networking
- Polycom Video Conferencing
- Problem Solving
- Product Adoption
- Product Lifecycle Management
- Project Management
- Reporting & Analysis
- Session Initiation Protocol (SIP)
- Signal Flow
- Streaming Media
- Team Dynamix
- Team Leadership
- Technical Support
- Town Hall Meetings
- Training
- Video Conferencing
- Video Editing
- Virtual Teams
- Visio
- Web Collaboration
- Zoom
Alan McCoy Summary
- Alan McCoy, based in Cincinnati, OH, US, is currently a Senior Support Analyst I at Miami University. Alan McCoy brings experience from previous roles at Miami University, CBTS and Cincinnati Children's Hospital Medical Center. Alan McCoy holds a 2006 - 2009 Associate’s Degree in Computer Electronics Engineering @ ITT Technical Institute-Norwood. With a robust skill set that includes Audio Conferencing, Audio System Design, Audio Visual (AV) Systems, Biamp, Board Presentations and more. Alan McCoy has 1 emails on RocketReach.
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