Alan MacEwan Email & Phone Number
Chief Operations Officer @ esure
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Alan MacEwan Location
- Glasgow, GB
Alan MacEwan Work
- Chief Operations Officer @ (December 2023 - Present)
- Director Of Operations @ (July 2022 - December 2023)
- Head of Operations @ (April 2015 - July 2022)
- Head of Personal Intermediated Operations @ (April 2013 - April 2015)
- Head of Offshore Operations @ (July 2010 - April 2013)
- Senior Operations Manager @ (September 2007 - July 2010)
- Senior Change Manager @ (August 2005 - September 2007)
- Business Designer @ (January 2003 - January 2005)
- Account Manager @ (January 1999 - January 2003)
- Head of Operations @
Alan MacEwan Education
- University of Strathclyde
Bachelor of Arts (Economics, English Literature)
1995-1999
Alan MacEwan Skills
- BPO
- Business Analysis
- Business Intelligence
- Business Process Improvement
- Business Process Re-engineering
- Business Transformation
- CRM
- Call Centers
- Change Management
- Client Development
- Contact Centers
- Customer Experience
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Financial Services
- IT Service Management
- Insurance
- Leadership
- Management
- Offshoring
- Operations Management
- Organizational Design
- Outsourcing
- Performance Management
- Process Excellence
- Process Improvement
- Process Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Recruiting
- Relationship Management
- Resource Optimization
- Service Delivery
- Shared Services
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Third Party Vendor Management
- Training
- Vendor Management
- Customer Relationship Management Crm
- Business Process Re Engineering
- Customer Relationship Management
Alan MacEwan Summary
- Alan MacEwan, based in Glasgow, GB, is currently a Chief Operations Officer at esure Group. Alan MacEwan brings experience from previous roles at esure Group, RSA and Aviva plc. Alan MacEwan holds a 1995 - 1999 Bachelor of Arts in Economics, English Literature @ University of Strathclyde. With a robust skill set that includes BPO, Business Analysis, Business Intelligence, Business Process Improvement, Business Process Re-engineering and more. Alan MacEwan has 2 emails and 4 mobile phone numbers on RocketReach.
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