Alan Laurentano Email & Phone Number
Vice President, Customer Support @ Notarize
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Alan Laurentano Location
- Boston, MA, US
Alan Laurentano Work
- Vice President, Customer Support @ (December 2021 - Present)
- Vice President, Customer Support @ (May 2021 - December 2021)
- Senior Director Customer Support @ (March 2020 - May 2021)
- Director Customer Support @ (March 2019 - May 2021)
- Chief Operating Officer @ (July 2015 - March 2019)
- Chief Operating Officer @ College for America at SNHU (June 2014 - July 2015)
- Director, Customer Support @ (February 2012 - June 2014)
- Director of Call Center Services and Technology @ The Trump Network (July 2009 - March 2012)
- Vice President of Operations @ (February 2007 - August 2009)
- Director Customer Support and Success Services @ IC Sciences (May 2001 - February 2007)
- Web Application Developer @ Campus Career Center (January 2000 - March 2001)
- Director, Customer Service and Tech Support @ (January 1999 - January 2000)
- Coldfusion Developer and Engineer @ Allaire (January 1997 - January 1999)
- Director, Call Center Services @ Telepublishing Inc. (January 1995 - January 1997)
- Call Center Supervisor @ (January 1991 - January 1995)
Alan Laurentano Education
- Salem State University
(Marketing)
1991-1994
Alan Laurentano Skills
- Leadership
- Cloud Computing
- CRM
- Call Centers
- Customer Satisfaction
- Salesforce.com
- Customer Experience
- Customer Service
- Sales
- Team Building
- Customer Retention
- SaaS
- SQL
- Microsoft Office
- Call Center
- Team Leadership
- Social Media
- Lead Generation
- JavaScript
- CSS
- CRM software
- Microsoft CRM
- Photoshop
- Customer Relations
- Client Services
- Technical Leadership
- Technical Consultation
- Program Implementation
- Technology Implementations
- Call Center Development
- Operations Management
- Process Development
- Process Management
- Coaching
- Team Management
- Hiring
- Knowledge Management
- Workforce Management
- Change Management
- Customer Success
- Customer Engagement
- HTML5
- Zendesk
- Database Management
- Management
- Training
- Crystal Reports
- PowerPoint
- Excel
- Word
- Microsoft SQL Server
- ColdFusion
Alan Laurentano Summary
- Alan Laurentano, based in Boston, MA, US, is currently a Vice President, Customer Support at Notarize. Alan Laurentano brings experience from previous roles at Openly, Buildium and Motivis Learning. Alan Laurentano holds a 1991 - 1994 Salem State University. With a robust skill set that includes Leadership, Cloud Computing, CRM, Call Centers, Customer Satisfaction and more. Alan Laurentano has 3 emails and 4 mobile phone numbers on RocketReach.
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