Alan Laurentano Email & Phone Number
Vice President, Customer Support @ Notarize
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Alan Laurentano Location
- Boston, MA, US
Alan Laurentano Work
- 2021 -now Vice President, Customer Support @
- 2021 -2021 Vice President, Customer Support @
- 2020 -2021 Senior Director Customer Support @
- 2019 -2021 Director Customer Support @
- 2015 -2019 Chief Operating Officer @
- 2014 -2015 Chief Operating Officer @ College for America at SNHU
- 2012 -2014 Director, Customer Support @
- 2009 -2012 Director of Call Center Services and Technology @ The Trump Network
- 2007 -2009 Vice President of Operations @
- 2001 -2007 Director Customer Support and Success Services @ IC Sciences
- 2000 -2001 Web Application Developer @ Campus Career Center
- 1999 -2000 Director, Customer Service and Tech Support @
- 1997 -1999 Coldfusion Developer and Engineer @ Allaire
- 1995 -1997 Director, Call Center Services @ Telepublishing Inc.
- 1991 -1995 Call Center Supervisor @
Alan Laurentano Education
- Salem State University
(Marketing)
1991-1994
Alan Laurentano Skills
- Leadership
- Cloud Computing
- CRM
- Call Centers
- Customer Satisfaction
- Salesforce.com
- Customer Experience
- Customer Service
- Sales
- Team Building
- Customer Retention
- SaaS
- SQL
- Microsoft Office
- Call Center
- Team Leadership
- Social Media
- Lead Generation
- JavaScript
- CSS
- CRM software
- Microsoft CRM
- Photoshop
- Customer Relations
- Client Services
- Technical Leadership
- Technical Consultation
- Program Implementation
- Technology Implementations
- Call Center Development
- Operations Management
- Process Development
- Process Management
- Coaching
- Team Management
- Hiring
- Knowledge Management
- Workforce Management
- Change Management
- Customer Success
- Customer Engagement
- HTML5
- Zendesk
- Database Management
- Management
- Training
- Crystal Reports
- PowerPoint
- Excel
- Word
- Microsoft SQL Server
- ColdFusion
Alan Laurentano Summary
- Alan Laurentano, based in Boston, MA, US, is currently a Vice President, Customer Support at Notarize. Alan Laurentano brings experience from previous roles at Openly, Buildium and Motivis Learning. Alan Laurentano holds a 1991 - 1994 Salem State University. With a robust skill set that includes Leadership, Cloud Computing, CRM, Call Centers, Customer Satisfaction and more. Alan Laurentano has 3 emails and 4 mobile phone numbers on RocketReach.
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