2013 -
2015 IT Resource Manager – IT Department and Lead IT Technician @
2010 -
2012 Helpdesk Technician and Interim IT Management Resource PMO @
2009 -
2010 Helpdesk Student Worker @
2006 -
2006 Camp Cricket Counselor @
2004 -
2006 Tech Now Instructor and Computer Technician @
Alan Lake Education
The University of Toledo 2011
Monroe County Community College 2007
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Alan Lake Skills
Leadership
Information Technology
Social Media
Windows Server
Help Desk Support
Microsoft Office 2007
Public Speaking
Linux
SCCM
WSUS
Active Directory
Computer Hardware
Office 2010
Computer Repair
Windows
Software Installation
Operating Systems
Event Planning
Teaching
Networking
Web Design
Troubleshooting
Software Documentation
Higher Education
System Administration
Windows Vista
Outlook
Microsoft Office
Blackberry
Microsoft Word
Wireless Networking
Time Management
Windows XP
Windows 7
Technical Support
Ubuntu
VPN
Research
Malware Analysis
Adobe Creative Suite
Windows XP Pro
Laptops
VMware
Hardware
Group Policy
Alan Lake Summary
Alan Lake, based in Cleveland, OH, US, is currently a Support Center Analyst Team Lead at The MetroHealth System (Cleveland, OH). Alan Lake brings experience from previous roles at TEKsystems, Sherwin-Williams, Vox Mobile and Cleveland Clinic. Alan Lake holds a The University of Toledo. With a robust skill set that includes Leadership, Information Technology, Social Media, Windows Server, Help Desk Support and more. Alan Lake has 4 emails and 1 mobile phone numbers on RocketReach.
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