Alan Kirkman Email
Sales and Retentions Operations Manager @ TalkTalk
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Alan Kirkman Location
- Manchester, England, GB
Alan Kirkman Work
- Sales and Retentions Operations Manager @ (February 2024 - Present)
- Performance Improvement Manager @ (September 2023 - February 2024)
- Service Assurance Manager @ (October 2019 - September 2023)
- Service Assurance Agent @ (September 2016 - September 2023)
- Service Assurance Agent @ (September 2016 - April 2018)
- Vulnerable Account Manager @ Angel Advance (January 2016 - September 2016)
- Senior Account Manager @ Angel Advance (July 2014 - January 2016)
- CEO @ A1 English Language Centre (April 2001 - December 2015)
- Managing Director @ A1 English Language Centre (October 2004 - August 2012)
- Senior Supervisor @ Baines & Ernst (February 2012 - July 2014)
- Senior Manager Customer Support @ Baines & Ernst (December 2012 - February 2014)
- Client Account Manager @ Smooth Financial (June 2011 - December 2012)
- Customer Service Advisor @ LBM Direct Marketing Ltd (October 2010 - June 2011)
Alan Kirkman Education
- EDI Pearson
NVQ Level 2 and Level 3 (Business Leadership and Management)
2014-2016 - Hamburg school of English
Basic Teaching certificate (Teaching English as a Second or Foreign Language/ESL Language Instructor)
2000-2001 - Walkden High School 1991-1996
Alan Kirkman Skills
- Analytical Skills
- Business Planning
- Business Transformation
- Coaching
- Communication
- Compliance Oversight
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Cyber Security
- Data Analysis
- Decision-Making
- Employee Engagement
- Employee Training
- Engaging People
- German
- German Translation
- German to English
- Interpersonal Skills
- Leadership
- Operational Efficiency
- Operations
- Operations Management
- Organization Skills
- People Development
- People Management
- Performance Appraisal
- Performance Improvement
- Performance Management
- Presentations
- Problem Solving
- Program Improvement
- Project Coordination
- Public Speaking
- Resource Management
- Stakeholder Relations
- Strategic Planning
- Team Leadership
- Team Management
- Teamwork
- Training
- Training & Development
- Vendor Management
Alan Kirkman Summary
- Alan Kirkman, based in Manchester, England, GB, is currently a Sales and Retentions Operations Manager at TalkTalk. Alan Kirkman brings experience from previous roles at TalkTalk. Alan Kirkman holds a 2014 - 2016 NVQ Level 2 and Level 3 in Business Leadership and Management @ EDI Pearson. With a robust skill set that includes Analytical Skills, Business Planning, Business Transformation, Coaching, Communication and more. Alan Kirkman has 1 emails on RocketReach.
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