Alan He Email

Remote Technical Support Senior Executive @ IBM

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Alan He Location

Shenzhen, Guangdong Province, CN

Alan He Work

2010 - now Remote Technical Support Senior Executive @ IBM
2007 - 2009 High volume product service delivery manager @ IBM
2006 - 2006 Maintenance Multi-Vendor Service Manager (China and GCG) @ IBM

2005 - 2005 IBM After Sales Service Operation Manager @ IBM
2004 - 2004 Site Enablement Service Offering Manager (IBM) @ IBM

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Alan He Education

Omni touch
(International Call Center CIAC Operation Management Certification)
2011 - 2011
广州大学
学士 (化工及计算机工程)
1987 - 1991

Alan He Skills

Call Center Design/Build/Operation/Management
Data Center design and build
Structure Cabling design and implementation

Project management
Intelligent building design and implementation
After sales infrastructure design/operation/management
IBM System X XTR and Server + certification
CIAC (Call Center international association) professional certification
People management
Application design and development

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Alan He Summary

Alan He, based in Shenzhen, Guangdong Province, CN, is currently a Remote Technical Support Senior Executive at IBM. Alan He brings experience from previous roles at IBM. Alan He holds a 2011 - 2011 Omni touch. With a robust skill set that includes Call Center Design/Build/Operation/Management, Data Center design and build, Structure Cabling design and implementation, Project management, Intelligent building design and implementation and more. Alan He has 3 emails on RocketReach.

Alan He Emails

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