Project Event Coordinator @ The Australian Ballet (June 2017 - October 2017)
Business Specialist @ (September 2015 - September 2016)
Business Operations and Improvement Specialist @ (December 2014 - September 2015)
Centre Customer Experience Lead @ (January 2013 - December 2014)
Complex IP Customer Service Consultant @ (March 2005 - December 2012)
Case Manager- Centre for Customer Experience @ (February 2002 - March 2005)
Senior Credit Consultant @ (September 1994 - February 2002)
Store Manager @ (July 1992 - September 1994)
Store Manager @ (October 1988 - June 1992)
Alan Gormley Education
Ignatius Park College Townsville, North Queensland
Alan Gormley Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Collaborative Problem Solving
Diversity and Inclusion
Consulting
Stakeholder Engagement
Sales
Data Entry
Data Analysis
Customer Satisfaction
Telecommunications
Negotiation
Net Promoter Score
Business Planning
Contact Centers
Senior Stakeholder Management
Business Process
Change Management
Training
Internet Protocol Ip
Customer Service
Business Process Improvement
Management
Problem Solving
Key Performance Indicators
Performance Management
Customer Relationship Management
Internet Protocol
Team Building
Team Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Research
Reservations
Retail
Social Media
Call Center Development
Call Center Administration
Focus Groups
Creative Problem Solving
Collaborative Leadership
Business Development
Service Level Agreements
Continuous Improvement
Agile Project Management
Case Management
Staff Training
Staff Development
Project Management
Project Planning
Alan Gormley Summary
Alan Gormley, based in Melbourne, VIC, AU, is currently a Project Officer at Victorian Health Building Authority. Alan Gormley brings experience from previous roles at Department of Transport, Victorian Building Authority and The Australian Ballet. Alan Gormley holds a Ignatius Park College Townsville, North Queensland. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Collaborative Problem Solving, Diversity and Inclusion and more. Alan Gormley has 1 mobile phone numbers on RocketReach.
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