Alan Derocher Email & Phone Number
Sr. IVR and ACD Development Engineer @ TEAMSOS (Special Order Systems)
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Alan Derocher Location
- Woodstock, GA, US
Alan Derocher Work
- Sr. IVR and ACD Development Engineer @ (June 2012 - Present)
- Senior IVR Engineer @ (April 2010 - October 2012)
- IVR and ACD Systems Engineer @ (April 2006 - April 2010)
- Senior ACD Engineer @ (July 1998 - December 2005)
Alan Derocher Education
- Lee University
• Bachelor of Science
Alan Derocher Skills
- Call Center
- IVR
- Telephony
- Call Routing
- Microsoft Office
- Telecommunications
- Vendor Management
- ACD
- Call Centers
- Contact Centers
- Process Improvement
- Workforce Management
- Avaya
- Servers
- Unix
- VoIP
- Unified Communications
Alan Derocher Summary
- Alan Derocher, based in Woodstock, GA, US, is currently a Sr. IVR and ACD Development Engineer at Special Order Systems, Inc.. Alan Derocher brings experience from previous roles at NetSpend Corporation, CompuCredit and Aspect Communications. Alan Derocher holds a • Bachelor of Science @ Lee University. With a robust skill set that includes Call Center, IVR, Telephony, Call Routing, Microsoft Office and more. Alan Derocher has 2 emails and 1 mobile phone numbers on RocketReach.
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