Alan Derocher Email & Phone Number
Sr. IVR and ACD Development Engineer @ TEAMSOS (Special Order Systems)
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Alan Derocher Location
- Woodstock, GA, US
Alan Derocher Work
- 2012 -now Sr. IVR and ACD Development Engineer @
- 2010 -2012 Senior IVR Engineer @
- 2006 -2010 IVR and ACD Systems Engineer @
- 1998 -2005 Senior ACD Engineer @
Alan Derocher Education
- Lee University
• Bachelor of Science
Alan Derocher Skills
- Call Center
- IVR
- Telephony
- Call Routing
- Microsoft Office
- Telecommunications
- Vendor Management
- ACD
- Call Centers
- Contact Centers
- Process Improvement
- Workforce Management
- Avaya
- Servers
- Unix
- VoIP
- Unified Communications
Alan Derocher Summary
- Alan Derocher, based in Woodstock, GA, US, is currently a Sr. IVR and ACD Development Engineer at Special Order Systems, Inc.. Alan Derocher brings experience from previous roles at NetSpend Corporation, CompuCredit and Aspect Communications. Alan Derocher holds a • Bachelor of Science @ Lee University. With a robust skill set that includes Call Center, IVR, Telephony, Call Routing, Microsoft Office and more. Alan Derocher has 2 emails and 1 mobile phone numbers on RocketReach.
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