Alan Cole Email & Phone Number
Vice President - Global Enterprise Customer Support @ TeamViewer
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Alan Cole Location
- Eton Wick, GB
Alan Cole Work
- Vice President - Global Enterprise Customer Support @ (March 2023 - Present)
- Vice President of Customer Support @ (March 2023 - Present)
- Head of Site Reliability Engineering (SRE) @ (December 2021 - March 2023)
- Site Engineer @ (December 2021 - March 2023)
- Head of EMEA Operations and Revenue Operations @ (March 2021 - January 2022)
- Senior Director of Operations @ (March 2021 - December 2021)
- Head of Digital Delivery @ (March 2021 - March 2021)
- Global Head (VP) of Cloud and Hosted Service Delivery, Operations and Support @ (October 2019 - February 2021)
Alan Cole Education
- Blatchington Mill 1977-1981
Alan Cole Skills
- Software as a Service (SaaS)
- Customer Success
- Digital Transformation
- Service Delivery
- Operations Management
- Change Management
- Project Management
- ITIL
- Financial Services
- Vendor Management
- Account Management
- IT Service Management
- Service Level Agreements
- Operational Excellence
- Continuous Improvement
- Business Development
- Business Process Improvement
- Strategy
- Customer Relationship Management (CRM)
- Incident Management
- Program Management
- Managed Services
- Professional Services
- ISO Standards
- SaaS sales
- Executive Management
- Management
- Team Leadership
- Strategic Partnerships
- Stakeholder Management
- Customer Service Management
- Client Services
- Leadership
- Coaching
- Talent Management
- Personal Development
- Mentoring
- Strategic Leadership
- Service Transformation
- Service Design
- Cloud Applications
- Hybrid Cloud
- Infrastructure as a Service (IaaS)
- Governance
- DevOps
- Private Clouds
- Diversity & Inclusion
- Service Level Management
- IT Service Delivery
- Global IT Operations
- FedRAMP
- Risk Management Framework
- Cybersecurity
- Artificial Intelligence (AI)
- IT Accessibility
- AI Agents
- Artificial Intelligence for Business
- Business Expansion
- Business Leadership
- Business Operations
- Business Process
- Business Strategy
- Career Opportunities
- Community Management
- Contact Centers
- Contract Negotiation
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Training
- Diversity Recruitment
- E-Learning
- Escalations Management
- Executive Coaching
- Executive Leadership
- Executive Presentation Skills
- General Data Protection Regulation (GDPR)
- Information Technology
- Insurance
- Interpersonal Skills
- Kaizen
- Knowledge Management
- New Market Development
- Organizational Change Management
- Ownership
- People Development
- People Management
- Process Engineering
- Profit & Loss Management
- Programming
- Project Planning
- Recruiting
- Site Reliability Engineering
- Strategic Planning
- Strategic Visionary
- Technical Documentation
- Technical Support
- Test Automation
- Training and Development (HR)
- U.K. Financial Services Authority (FSA)
- Business Analysis
- Outsourcing
- SaaS
- Team Management
- Project Delivery
- SDLC
- Back Office
- Disaster Recovery
- Key Performance Indicators
- Contract Management
- Business Continuity Planning
- People-oriented
- IT Outsourcing
- IT Operations Management
- SLA
- Software Development Life Cycle (SDLC)
- Service-Level Agreements (SLA)
- Cloud Computing
- IT Strategy
- SEO
- Web Design
- Real Estate
- Sales
- Operational Efficiency
- Marketing
- Investment Properties
- Public Speaking
- People Oriented
- Software Development Life Cycle Sdlc
- Software as a Service Saas
- Print Design
- Logo Design
- Service Level Agreements Sla
- Software Development Life Cycle
- Software as a Service
Alan Cole Summary
- Alan Cole, based in Eton Wick, GB, is currently a Vice President - Global Enterprise Customer Support at TeamViewer. Alan Cole brings experience from previous roles at 1E and LogicMonitor. Alan Cole holds a 1977 - 1981 Blatchington Mill. With a robust skill set that includes Software as a Service (SaaS), Customer Success, Digital Transformation, Service Delivery, Operations Management and more. Alan Cole has 2 emails and 1 mobile phone numbers on RocketReach.
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