Alan Chan's Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Alan Chan's Work
- Pre-Sales Manager - AMS @ NTT DATA Business Solutions APAC
- Account Manager - AMS and Hosting @ NTT DATA Business Solutions APAC
- Vice President, Infra Office Management @ Maybank Shared Services, Maybank Group
- Head of Service Delivery Management @ HCL AXON
- Senior Service Delivery Manager, SAP @ HCL AXON
- Global IT Service Delivery Manager @ Axon Solutions (Malaysia) Sdn Bhd
- Freelance Services Consultant @ AC Consulting
- Regional Service Delivery Manager @ Dell Technologies
- Global Program Manager (Shell GI Desk-top) @ Getronics (Malaysia) Sdn Bhd
- Program Manager @ Getronics Solutions (Malaysia) Sdn Bhd
Alan Chan's Education
- RMIT University
Bachelor’s Degree (Business Administration and Management, General)
1997 - 1998 - Malaysian Institute of Management (MIM)
Diploma (Business, Management, Marketing, and Related Support Services)
1994 - 1996
Alan Chan's Skills
- Service Delivery
- IT Service Management
- ITIL
- Service Management
- Service Improvement
- Incident Management
- Service Desk
- SLA
- Vendor Management
- People Management
Alan Chan's Summary
Alan Chan, based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, is currently a Pre-Sales Manager - AMS at NTT DATA Business Solutions, bringing experience from previous roles at NTT DATA Business Solutions, Maybank Shared Services, Maybank Group and HCL AXON Malaysia Sdn Bhd. Alan Chan holds a 1997 - 1998 Bachelor’s Degree in Business Administration and Management, General @ RMIT University. With a robust skill set that includes Service Delivery, IT Service Management, ITIL, Service Management, Service Improvement and more, Alan Chan contributes valuable insights to the industry. Alan Chan has 2 emails on RocketReach.
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