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Alan Burnstine Location
Silver Spring, MD, US
Alan Burnstine Work
Retired @ (May 2026 - Present)
Director Of Information Technology @ (November 2021 - May 2026)
Senior Manager Systems Support - Customer Care @ (April 2018 - November 2021)
Principal Business Analyst @ (October 2011 - November 2021)
Business Analyst @ (March 2010 - September 2011)
Senior Product Manager @ (January 2005 - January 2009)
Support Service Planner @ (January 2004 - January 2005)
Technology Manager @ (January 2001 - December 2004)
Regional Business Application Manager @ (January 1999 - December 2000)
Business Application Specialist @ (January 1996 - December 1999)
Business Application Consultant @ (January 1995 - December 1996)
Various, see description @ (January 1987 - January 1995)
Alan Burnstine Education
Dutchess Community College
Alan Burnstine Skills
IVR
ACD
CTI
Unified Communications
Telephony
VoIP
Contact Centers
Call Center
Telecommunications
Cloud Computing
SaaS
Enterprise Software
Management
System Deployment
Integration
Managed Services
System Architecture
Workforce Management
Vendor Management
Software Development
Business Analysis
Product Management
Call Centers
CRM
Professional Services
Pre-sales
Solution Architecture
Technical Support
Mobile Devices
SIP
Solution Selling
Avaya
IP
Program Management
Data Center
Marketing
Training
C++
Liaison
SQL
Project Management
Pre Sales
Analysis
Alan Burnstine Summary
Alan Burnstine, based in Silver Spring, MD, US, is currently a Retired at My couch. Alan Burnstine brings experience from previous roles at Amtrak and Amtrak / DISYS. Alan Burnstine holds a Dutchess Community College. With a robust skill set that includes IVR, ACD, CTI, Unified Communications, Telephony and more. Alan Burnstine has 1 emails and 1 mobile phone numbers on RocketReach.
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