Alain Ernst Email
Head of Business Development @ Enterprise Switzerland
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Alain Ernst Location
- Zurich, Switzerland
Alain Ernst Work
- Head of Business Development @ (September 2025 - Present)
- Head of GO Operations and Operations Services @ (January 2025 - September 2025)
- Manager Operations Services @ (January 2024 - January 2025)
- Operational Excellence Manager @ (January 2023 - January 2025)
- Operational Excellence Executive @ (August 2022 - December 2022)
- Management-Trainee @ (June 2021 - August 2022)
- Passenger Service Lead-Agent and Airline Expert @ (July 2018 - June 2021)
- Passenger Service Agent @ (April 2016 - July 2018)
Alain Ernst Education
- HWZ University of Applied Sciences in Business Administration Zurich
Certificate of Advanced Studies (CAS) (Lean Management)
2023-2024 - SAQ-QUALICON AG
Lean Manager
2022-2022 - University of Zurich
Business Administration (Economics)
Alain Ernst Skills
- Analytische Fähigkeiten
- Claims Processing
- Customer Experience Enhancement
- Customer Service Management
- Datenanalyse und Berichterstattung
- Flughäfen
- Führung und Teammanagement
- Kaizen
- Key Account Development
- Kommunikation
- Kommunikationsfähigkeit
- Konfliktmanagement und Problemlösung
- Kontinuierliche Verbesserung
- Kundenorientierte Dienstleistung
- Kundenservice
- Kundenservice-Exzellenz
- Lead Management
- Leadership
- Operations Optimization
- Operative Exzellenz
- Process Improvement
- Projektmanagement
- Prozessoptimierung
- Prozessoptimierung und Kontinuierliche Verbesserung
- Schlanke Produktion
- Stationsleitung
- Strategische Planung und Umsetzung
- Team Leadership
- Team-Building
- Teamführung
- Teamführung und Koordination
- Verhandlungsführung
- Veränderungsmanagement
Alain Ernst Summary
- Alain Ernst, based in Zurich, Switzerland, is currently a Head of Business Development at Enterprise Switzerland. Alain Ernst brings experience from previous roles at Enterprise Switzerland. Alain Ernst holds a 2023 - 2024 Certificate of Advanced Studies (CAS) in Lean Management @ HWZ University of Applied Sciences in Business Administration Zurich. With a robust skill set that includes Analytische Fähigkeiten, Claims Processing, Customer Experience Enhancement, Customer Service Management, Datenanalyse und Berichterstattung and more. Alain Ernst has 1 emails on RocketReach.
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