Alaa Youssef Email & Phone Number
IT Service Delivery and Operation Manager @ Novartis
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Alaa Youssef Location
- Saudi Arabia
Alaa Youssef Work
- 2020 -now IT Service Delivery and Operation Manager @
- 2019 -2020 IT Service Operations Expert @
- 2012 -2019 IT Client Services Lead @
- 2008 -2012 IT Infrastructure Supervisor @ CIB Egypt
- 2007 -2007 ERP System Engineer @
- 2006 -2006 ICT Technical Support Specialist @
Alaa Youssef Education
- shorouk academy
Bachelors (Computer Science)
2002-2006
Alaa Youssef Skills
- Disaster Recovery
- Troubleshooting
- System Administration
- Change Management
- Project Management
- Budgets
- Networking
- ITIL
- IT Service Management
- Team Leadership
- Data Center
- Virtualization
- Training
- IT Management
- IT Operations
- Information Technology
- Security
- Technical Support
- Infrastructure
Alaa Youssef Summary
- Alaa Youssef, based in Saudi Arabia, is currently a IT Service Delivery and Operation Manager at Novartis. Alaa Youssef brings experience from previous roles at Novartis, CIB Egypt and FuTech Egypt. Alaa Youssef holds a 2002 - 2006 Bachelors in Computer Science @ shorouk academy. With a robust skill set that includes Disaster Recovery, Troubleshooting, System Administration, Change Management, Project Management and more. Alaa Youssef has 6 mobile phone numbers on RocketReach.
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