Alaa Samy Email
Business Change Lead @ bp
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Alaa Samy Location
- Egypt
Alaa Samy Work
- Business Change Lead @
- Customer Experience Practitioner at Bp @ (July 2018 - Present)
- Service Delivery Lead @ (January 2016 - June 2018)
- Functions Applications Support Lead @ (July 2012 - December 2015)
- Application Support Analyst - Sap @ (February 2011 - September 2012)
- Service Delivery Manager and Technical Lead @ (January 2010 - January 2011)
- Service Desk and Backoffice and Network Team Leader @ (August 2006 - January 2010)
- Servicedesk Engineer and Then Senior Back Office and Network Engineer @ (September 2004 - August 2006)
Alaa Samy Education
- Ain Shams University
pass ( B.Sc.)
1997-2001
Alaa Samy Skills
- Time Management
- Organizational Development
- Conflict Resolution
- Organizational Behavior
- Team Building
- Negotiation
- Management
- Leadership
- Networking
- Service Delivery
- Team Leadership
- PMP
- Team Management
- IT Service Management
- Teamwork
- IT Management
- Project Planning
- Change Management
- ITIL
- ERP
- SAP
- Servers
- Active Directory
- Agile
- ITIL Expert
- Customer Experience Management
- Project Management
Alaa Samy Summary
- Alaa Samy, based in Egypt, is currently a Business Change Lead at Bp. Alaa Samy brings experience from previous roles at Bp. Alaa Samy holds a 1997 - 2001 pass in B.Sc. @ Ain Shams University. With a robust skill set that includes Time Management, Organizational Development, Conflict Resolution, Organizational Behavior, Team Building and more. Alaa Samy has 2 emails on RocketReach.
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