Alaa Saif's Location
Cairo, EG
Alaa Saif's Work
- IT Manager @ Chalhoub Group
- IT Helpdesk Technical Leader (Egypt and UAE) @ Mantrac Group
- IS IT Specialist "Outsourced" @ AstraZeneca
- System Administrator @ Taymour Hamdy Group
- IT Administrator @ Rotana Palace Hotel
Alaa Saif's Education
- Shorouk Academy
Bachelor's Degree (Information Technology)
2001 - 2005 - Innovative Group USA
Emotional Intelligence
2013 - 2013 - EGYBYTE
ITIL 2011 Foundation (Management Information Systems, General)
2012 - 2012
- Ultimate Business Solutions (UBS)
Leadership, Team Building & Change Management Development Programs (Business, Management, Marketing, and Related Support Services)
2011 - 2012 - Riti-PMD
Alaa Saif's Skills
- ITIL
- Incident Management
- Help Desk Support
- Help Desk Management
- IT Operations
- Technical Support
- IT Service Management
- Troubleshooting
- IT Management
- Service Desk
Alaa Saif's Summary
Alaa Saif, based in Cairo, EG, is currently a IT Manager at Chalhoub Group, bringing experience from previous roles at Mantrac Group, AstraZeneca, Taymour Hamdy Group and Rotana Palace Hotel. Alaa Saif holds a 2001 - 2005 Bachelor's Degree in Information Technology @ Shorouk Academy. With a robust skill set that includes ITIL, Incident Management, Help Desk Support, Help Desk Management, IT Operations and more, Alaa Saif contributes valuable insights to the industry. Alaa Saif has 1 email on RocketReach.
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