Alaa Saad Email
Projects Manager @ Xceed
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Alaa Saad Location
- Egypt
Alaa Saad Work
- now Projects Manager @
- 2007 -2008 projects Manager @ Universe
Alaa Saad Education
- October 6 University
Bechalor (Computer Engineering)
1996-2001
Alaa Saad Skills
- IT Service Management
- Project Governance
- SQL
- Outsourcing
- PMP
- Management
- Team Management
- Solution Architecture
- Business Intelligence
- MS Project
- PMO
- Business Process Improvement
- Business Analysis
- Program Management
- Service Delivery
- ITIL
- Telecommunications
- Requirements Analysis
- Disaster Recovery
- BPO
- Pre-sales
- Call Center
- Agile Project Management
- Offshoring
- Global Delivery
- ERP
- Microsoft Office
- Microsoft Excel
- Marketing
- Training
- Customer Service
- Pre Sales
- Leadership
- Customer Experience
- Six Sigma
- Client Relations
- Soft Skills
- Avaya
- Customer Satisfaction
- Vendor Management
- Team Leadership
- Software Documentation
- Quality Assurance
- Workforce Management
- Operations Management
- Contact Centers
- Business Process Outsourcing Bpo
- Sla
- Avaya Technologies
- Project Planning
- Teamwork
- Call Center Development
- Project Management
- Key Performance Indicators
- Call Centers
- CRM
- Analysis
- Performance Management
- Business Process Outsourcing
Alaa Saad Summary
- Alaa Saad, based in Egypt, is currently a Projects Manager at Xceed. Alaa Saad brings experience from previous roles at Universe. Alaa Saad holds a 1996 - 2001 Bechalor in Computer Engineering @ October 6 University. With a robust skill set that includes IT Service Management, Project Governance, SQL, Outsourcing, PMP and more. Alaa Saad has 2 emails on RocketReach.
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