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Alaa Khalifa Location
Egypt
Alaa Khalifa Work
Digital Transformation Manager @ (May 2024 - Present)
Customer Success Manager @ (September 2021 - October 2023)
Customer Success Consultant @ (January 2019 - March 2022)
Senior Technical Consultant @ (March 2017 - November 2018)
Technical Consultant @ (January 2013 - February 2017)
Training Team Leader @ (January 2009 - December 2012)
Onsite Technical Support Engineer at Microsoft @ (September 2006 - December 2008)
Senior Computer Instructor @ New Horizons Computer Training Center (September 2004 - August 2005)
Computer Instructor @ VirgiTech Corporation (September 2002 - August 2004)
Alaa Khalifa Education
Sadat Academy for Management Sciences
Bachelor of Management Sciences (Computer Science Major)
1999
Alaa Khalifa Skills
Analytical Skills
Attention to Detail
Build Strong Relationships
Client Relations
Coaching
Contact Centers
Customer Engagement
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Management
Customer Success
Customer Support
Digital Transformation
E-Learning
Management
Ownership
Presentation Skills
Presentations
Project Coordination
Project Management
Team Leadership
Training and Development (HR)
Alaa Khalifa Summary
Alaa Khalifa, based in Egypt, is currently a Digital Transformation Manager at Elite Education Group. Alaa Khalifa brings experience from previous roles at ITWORX Education. Alaa Khalifa holds a Bachelor of Management Sciences in Computer Science Major @ Sadat Academy for Management Sciences. With a robust skill set that includes Analytical Skills, Attention to Detail, Build Strong Relationships, Client Relations, Coaching and more. Alaa Khalifa has 1 emails on RocketReach.
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