Alaa Kalakech Email & Phone Number
Director of Operations and Customer Success @ KTI
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Alaa Kalakech Location
- Saint-Zotique, QC, CA
Alaa Kalakech Work
- Director of Operations and Customer Success @ (July 2026 - Present)
- Operations Manager @ (July 2025 - July 2026)
- Operations Manager @ (August 2024 - July 2026)
- Cloud Solutions Architect @ (February 2024 - August 2024)
- Senior Implementation Specialist @ (August 2022 - July 2023)
- Solution Implementation Engineer @ CCI (ICT Innovations) (February 2019 - August 2022)
- IT Administrator @ Baayno Co. (March 2014 - February 2019)
- SMB specialist @ ICC: International Computer & Communication Systems (October 2011 - December 2013)
- IT @ (November 2010 - March 2011)
Alaa Kalakech Education
- Al Jamiat al Alamia
BS (Telecommunication Engineering)
2006-2010 - Amliyeh High School in Lebanon
Bakaloria in Mathematics (General Sciences)
2005-2006
Alaa Kalakech Skills
- Hyper-V
- Group Policy
- Domain Name System (DNS)
- Teamwork
- Load Balancing
- Public Cloud
- Cloud Services
- Infrastructure Projects
- Virtualization
- Proposal Preparation
- Problem Solving
- Information Technology
- Critical Thinking
- Skill Development
- IT Projects
- IT Services
- Desktop Virtualization
- Skilled Multi-tasker
- Multitasking
- On-call Support
- Customer Satisfaction
- Written Communication
- Analytical Skills
- Business Requirements
- Technical Requirements
- Technical Documentation
- Organization Skills
- Interpersonal Skills
- Infrastructure Services
- Communication
- Customer Success
- Technical Support
- Customer Service
- Azure Stack Hub
- Veeam
- Windows & Mac operating systems
- Microsoft Office
- MCITP
- CCNA
- McAfee
- Servers
- Networking
- Databases
- Management
- Cisco Technologies
- Troubleshooting
- Microsoft Azure
- Windows Server
- Microsoft Exchange
- Azure DR
Alaa Kalakech Summary
- Alaa Kalakech, based in Saint-Zotique, QC, CA, is currently a Director of Operations and Customer Success at KTI. Alaa Kalakech brings experience from previous roles at PM ITS, KTI and CCI (Kuwait Hub). Alaa Kalakech holds a 2006 - 2010 BS in Telecommunication Engineering @ Al Jamiat al Alamia. With a robust skill set that includes Hyper-V, Group Policy, Domain Name System (DNS), Teamwork, Load Balancing and more. Alaa Kalakech has 3 emails and 1 mobile phone numbers on RocketReach.
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