Alaa Ershead's Work
- Expert, Strategic Planning @ Ministry of Education
- Senior Consultant Government Performance @ Prime Minister's Office - UAE
- Performance and strategy senior Specialist @ Roads and Transport Authority
- Expert, Quality and process mapping @ Ministry Of Environment and Water UAE
- Principal Planning and Development @ Dubai Municipality
- Senior Customer Satisfaction Research Officer @ Dubai Municipality
- customer satisfaction research officer @ Dubai Municipality
Alaa Ershead's Education
- Rochester Institute of Technology, Dubai (RIT Dubai)
Master's degree (Service leadership and Innovation)
2016 - 2018 - Jami'at Al-Zaytoonah Alordunia Al-Khassa
BsC. Computer Programming (Computer Science)
1996 - 2000
Alaa Ershead's Skills
- Analysis
- Project Planning
- Market Research
- Training
- Program Management
- Strategic Planning
- CRM
- Strategy
- Research
- Marketing Research
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