2024 -now Associate Director - Contact Center Operations @
2021 -2024 Customer Service Operations Manager @
2016 -2021 Customer Service Supervisor Speciality Pharmacy @
2014 -2016 Account Manager @ Comprehensive Cable
2011 -2014 Account Manager @
2009 -2011 Reconciliation Analyst @
2007 -2008 Account Manager @ Smart Tuition
2005 -2007 Consultant @
2001 -2004 HelpDesk Supervisor @
1997 -1999 Billing Analyst @
1997 -1997 Sales @
Al Vitelli Skills
Process Improvement
SDLC
Salesforce.com
Project Management
Sales
Software Documentation
Account Management
Operations Management
Vendor Management
Cross-functional Team Leadership
CRM
Quality Assurance
SharePoint
Sales Operations
Business Analysis
Leadership
Management
Pharmaceutical Industry
Payroll
Strategic Planning
Team Leadership
Program Management
Change Management
Visio
Training
Project Planning
Call Centers
Healthcare
Customer Service
Budgets
Analysis
Business Development
Business Intelligence
Business Process Improvement
Medical Devices
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Cross Functional Team Leadership
Customer Relationship Management
Al Vitelli Summary
Al Vitelli, based in New York, NY, US, is currently a Associate Director at Boehringer Ingelheim. Al Vitelli brings experience from previous roles at Boehringer Ingelheim, CVS Specialty and Comprehensive Cable. With a robust skill set that includes Process Improvement, SDLC, Salesforce.com, Project Management, Sales and more. Al Vitelli has 5 emails and 2 mobile phone numbers on RocketReach.
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