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Al Norman Location
Fort Worth, TX, US
Al Norman Work
2021 -now Senior Manager @
2017 -2025 Team Manager @
2021 -2023 Senior Manager @
2015 -2017 Resource Desk @
2014 -2015 Financial Representative @
2013 -2014 PPM II @
1998 -2013 Advanced Tech Support Supervisor @
2008 -2013 Tech Support Hiring Supervisor @
Al Norman Education
The University of Texas at Arlington
BA (Criminology / Criminal Justice)
1995-1998
Marine Military Academy
HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1985-1987
Al Norman Skills
Analysis
Business Analysis
Microsoft Access
Troubleshooting
Business Process Improvement
Access
Team Leadership
Public Speaking
Training
Project Management
Team Building
Sales
Customer Retention
Windows
System Administration
Microsoft Word
Customer Experience
VoIP
Telecommunications
Series 7
Mobile Devices
Customer Service
Series 63
Customer Satisfaction
Software Documentation
Windows XP
Cross Functional Team Leadership
Wireless
Wireless Technologies
Microsoft Office
Contact Centers
Microsoft Excel
Coaching
Leadership
Recruiting
Time Management
Vendor Management
Series 24
Process Improvement
Call Centers
Technical Support
Program Management
Wireless Networking
Blackberry
Management
Computer Hardware
Al Norman Summary
Al Norman, based in Fort Worth, TX, US, is currently a Senior Manager at Charles Schwab. Al Norman brings experience from previous roles at TD Ameritrade. Al Norman holds a 1995 - 1998 BA in Criminology / Criminal Justice @ The University of Texas at Arlington. With a robust skill set that includes Analysis, Business Analysis, Microsoft Access, Troubleshooting, Business Process Improvement and more. Al Norman has 2 emails and 2 mobile phone numbers on RocketReach.
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