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Al Monroe Location
Texas, United States
Al Monroe Work
Executive Director and Operations Director @ (October 2016 - Present)
Executive Director and Performance Improvement Director @ (November 2012 - September 2016)
Post Closing Asset Manager @ (September 2010 - November 2012)
Dealer Services Manager @ (February 2008 - April 2010)
Director - Six-Sigma, Quality and Operations Support @ (December 2005 - January 2008)
Service Center Director Greenville, Sc @ (August 2003 - December 2005)
Commander , Supply Corps @ (October 2003 - September 2005)
Service Center Director Columbia, Medical Doctor @ (January 2001 - December 2002)
Customer Service Manager @ (July 2000 - December 2000)
North American Customer Service Manager @ (August 1998 - July 2000)
Marketing Support Manager @ (July 1995 - July 1998)
Al Monroe Education
Marshall University
Bachelor of Fine Arts (Graphic Design)
1987-1991
Al Monroe Skills
Military Operations
Military Logistics
Strategy
Collections Management (Accounts Receivable)
Automotive
Dealer Operations
Risk Assessment
Issues Management
Operational Risk Management
Third-Party Vendor Management
KYC Verification
Payment Card Processing
Leadership
Account Management
Issue Management
Client Issue Resolution
Call Center
Process Engineering
Risk Management
Loan Modifications
Compliance Audits
EPM
Workforce Management
BPO
Credit
Underwriting
Loans
Six Sigma
Risk Mitigation
Process Improvement
Customer Service
Risk
Operations Management
Budgeting
Strategic Planning
Customer Relations
Compliance
SOX
Change Management
Policy
Vendor Relations
Customer Satisfaction
Credit Risk
Cost Reduction
Loss Mitigation
Strategic Financial Planning
Project Management
Financial Services
Quality Auditing
Business Planning
Human Resources
Pricing
Financial Risk
Loan Servicing
Management
Call Centers
Relationship Management
Executive Management
Sarbanes-Oxley Act
Financial Analysis
Sales
Credit Analysis
Budgets
Insurance
Training
Vendor Management
Microsoft Office
Sarbanes Oxley Act
Healthcare Management
Continuous Improvement
Troubleshooting
Visio
Unix
Software Documentation
Integration
BMC Remedy
VBScript
SQL
Active Directory
C#
Requirements Analysis
Windows
VB.NET
Crystal Reports
Python
Databases
Servers
VBA
JavaScript
ASP.NET
Java
Linux
IT Management
Disaster Recovery
ITIL
IT Service Management
Business Analysis
C
Powershell
Perl
Windows Batch
Subversion
Lotus Notes
Assetcenter
Connect It
Oracle
Access Database
Microsoft Excel
DB2
Object Oriented Programming
Microsoft SQL Server
SQL Server Reporting Services
Al Monroe Summary
Al Monroe, based in Texas, United States, is currently a Executive Director and Operations Director at Jpmorgan Chase & Co.. Al Monroe brings experience from previous roles at Jpmorgan Chase & Co., Federal Deposit Insurance Corporation (Fdic) and Ford Motor Credit Company. Al Monroe holds a 1987 - 1991 Bachelor of Fine Arts in Graphic Design @ Marshall University. With a robust skill set that includes Military Operations, Military Logistics, Strategy, Collections Management (Accounts Receivable), Automotive and more. Al Monroe has 4 emails on RocketReach.
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