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Al Dwyer Location
Athenry, G, IE
Al Dwyer Work
Senior Analyst, Executive Support @ (April 2026 - Present)
IT Support Engineer with Signify Health Ireland @ (April 2024 - Present)
Consultation Specialist | Technical Support Consultant @ (December 2013 - April 2024)
Technical Support Process Analyst [Secondment] @ (September 2015 - March 2016)
EA Game Advisor | Team Captain | Technical Support @ (October 2012 - December 2013)
BioWare Technical Support Tier 3 @ (November 2011 - October 2012)
Office Administrator and IT Support Backup @ Texoil Galway @ (August 2006 - November 2011)
Customer Support and Sales @ (January 2003 - January 2006)
EMEA Events Technical Specialist and Remote IT Admin backup @ (January 2002 - January 2003)
Technical Support Engineer with EMEA Remote Monitoring Service @ (January 2000 - January 2002)
IT Support Technician @ (January 1999 - January 2000)
Service Industry Roles @ (January 1994 - January 1999)
Al Dwyer Education
Aveta Business Institute – Six Sigma Online Course
White Belt
2016-2016
University of Galway
Diploma
2007-2011
Microsoft
MCP
2001-2001
FAS / Hibernia Management Services
City & Guilds
1999-2000
Al Dwyer Skills
Active Directory
Android
Call Centers
Communication
Computer Games
Computer Hardware
Computer Maintenance
Computer Networking
Contact Centers
Customer Experience
Customer Satisfaction
Customer Support
Data Center
Databases
End User Training
Hardware
Hardware Support
IT Operations
JIRA
Linux
Microsoft Office, Microsoft Teams, Zoom, HTML, Java Scripting, Windows, FreeBSD, Linux, , TCIP, Mesh Networking, Mobile, Atlassian JIRA, Confluence, Disaster Recovery, NAS, HDD Management, Slack, Data Installations, Asset Management, Helpdesk Support, Operating Systems, End User Training, System Administration
Microsoft Windows
Mobile Devices
Network Administration
Networking
OS X
Occupational Health
Online Gaming
Operating Systems
Problem Solving
Project Management
Quality Assurance
SharePoint
Software Documentation
Software Installation
Solaris
System Administration
Team Leadership
Team Management
Technical Documentation
Technical Support
Technical Writing
Training
Troubleshooting
Video Games
Windows
Windows 7
Windows Server
Windows XP
XP
iPhone
Al Dwyer Summary
Al Dwyer, based in Athenry, G, IE, is currently a Senior Analyst, Executive Support at CVS Health Ireland. Al Dwyer brings experience from previous roles at CVS Health Ireland and Electronic Arts (EA). Al Dwyer holds a 2016 - 2016 White Belt @ Aveta Business Institute – Six Sigma Online Course. With a robust skill set that includes Active Directory, Android, Call Centers, Communication, Computer Games and more. Al Dwyer has 2 emails on RocketReach.
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