Al Charles Email & Phone Number
Director of Product Management @ Comcast
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Al Charles Location
- Franklin, MA, US
Al Charles Work
- 2025 -now Director of Product Management @
- 2023 -2025 Senior Manager of Product Management @
- 2022 -2023 Senior Manager Product Owner @
- 2017 -2022 Manager of Deployment Operations @
- 2016 -2017 Billing and Research and Courtesy Services Supervisor @
- 2011 -2016 Sr. Business Systems Analyst @
- 2007 -2011 Learning and Development Specialist @
- 2005 -2007 Advanced Resolution Specialist @
- 2003 -2005 Customer Account Executive @
Al Charles Education
- Dean College 2012-2014
Al Charles Skills
- Customer Service
- Customer Satisfaction
- Team Building
- VoIP
- Avaya
- Coaching
- Performance Management
- Customer Retention
- Provisioning
- Customer Experience
- Microsoft Excel
- Leadership
- Call Center
- Avaya Technologies
- Technical Support
- Networking
- Contact Centers
- Problem Solving
- Telecommunications
- Business Process Improvement
- Call Centers
- Management
- Troubleshooting
- Software Documentation
- Workforce Management
- Process Improvement
Al Charles Summary
- Al Charles, based in Franklin, MA, US, is currently a Director of Product Management at Comcast. Al Charles brings experience from previous roles at Comcast. Al Charles holds a 2012 - 2014 Dean College. With a robust skill set that includes Customer Service, Customer Satisfaction, Team Building, VoIP, Avaya and more. Al Charles has 3 emails and 1 mobile phone numbers on RocketReach.
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