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Al-Ben Javier Location
Cebu City, PH
Al-Ben Javier Work
Desktop support specialist 2 @ (October 2023 - Present)
Desktop Support Engineer @ (October 2018 - September 2023)
Information Technology Technical Support @ (April 2016 - October 2018)
Al-Ben Javier Education
Asian College of Technology - International Educational Foundation
Bachelor of Science - BS (Information Technology)
2012-2016
Al-Ben Javier Skills
System Administration
Network Security
Network Administration
ITIL
IT Service Management
Leadership
Prompt Engineering
Risk Management
Store Management
Cloud Storage
Business Knowledge
User Assistance
Technical Documentation
Email Etiquette
Customer Satisfaction
Peripherals
Troubleshooting
Desktop Application Support
Service Desk
Active Directory
Desktop Support Management
Remote User Support
Remote Desktop
Ticketing Systems
Inventory Management
Microsoft Office
Client Rapport
Computer Hardware Troubleshooting
Software Installation
Software Troubleshooting
Desktop Deployment
Network Troubleshooting
Operations Audit
Local Area Network (LAN)
Incident Management
Software Deployment
Desktop Computers
Technical Support
Al-Ben Javier Summary
Al-Ben Javier, based in Cebu City, PH, is currently a Desktop support specialist 2 at Dexcom. Al-Ben Javier brings experience from previous roles at Teleperformance and Wipro. Al-Ben Javier holds a 2012 - 2016 Bachelor of Science - BS in Information Technology @ Asian College of Technology - International Educational Foundation. With a robust skill set that includes System Administration, Network Security, Network Administration, ITIL, IT Service Management and more. Al-Ben Javier has 2 emails on RocketReach.
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