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Al Arun Location
Chicago, IL, US
Al Arun Work
SVP, Customer Experience @ (July 2025 - Present)
Chief Customer Officer @ (May 2023 - November 2024)
Chief Customer Officer @ (December 2021 - April 2023)
General Manager @ (April 2022 - January 2023)
Senior Vice President, Professional Services and Education @ (May 2021 - January 2023)
Vice President of Platinum Engineering and Cloud Customer Success, Digital Service and Ops Management @ (December 2016 - May 2020)
Vice President, Accelerators @ (January 2016 - November 2016)
Global VP - SAP Cloud, Customer Engagement and Commerce @ (June 2013 - January 2016)
Director - Customers for Life, Central Region @ (January 2006 - June 2013)
Principal Project Lead @ (September 2005 - January 2006)
Chief Solutions Architect @ Epiphany (May 1999 - January 2006)
Senior Software Engineer @ (June 1996 - May 1999)
Solutions Architect @
Al Arun Education
Oklahoma State University
Master Of Science (Engineering)
1994-1996
Birla Institute of Technology and Science
Bachelor Of Science (Engineering)
1990-1994
Al Arun Skills
Business Alliances
Business Analysis
Business Intelligence
Business Process
CRM
CRM software
Cloud Computing
Consulting
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Database Design
E-commerce
ERP
Enterprise Architecture
Enterprise Resource Planning (ERP)
Enterprise Software
Financial Services
Force.com
Go-to-market Strategy
IT Strategy
Leadership
Management
Manufacturing
Marketing Automation
Marketing Intelligence
Mortgage Lending
Network Security
PaaS
Professional Services
Professional Services Delivery
Program Management
Project Management
Requirements Gathering
SFDC
SaaS
Sales
Sales Force Development
Sales Operations
Salesforce.com
Security Management
Selling
Software as a Service (SaaS)
Solution Architecture
Solution Selling
Start-ups
Strategy
Technical Support
Territory Management
Go to Market Strategy
Software as a Service Saas
E Commerce
Customer Relationship Management Crm
See 26+see Less
Enterprise Resource Planning Erp
Start Ups
Software as a Service
Customer Relationship Management
Enterprise Resource Planning
Al Arun Summary
Al Arun, based in Chicago, IL, US, is currently a SVP, Customer Experience at Siteimprove. Al Arun brings experience from previous roles at Securonix and Ivanti. Al Arun holds a 1994 - 1996 Master Of Science in Engineering @ Oklahoma State University. With a robust skill set that includes Business Alliances, Business Analysis, Business Intelligence, Business Process, CRM and more. Al Arun has 1 emails and 1 mobile phone numbers on RocketReach.
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