2022 -2025 Sr. Operations Manager, Global Pricing Ops @
2018 -2022 General Manager (Head) - E-Com Loss Prevention @
2016 -2018 Manager II - Investigations @
2014 -2016 Senior Manager - Customer Service @
2011 -2014 Manager - CRM Operations @
2003 -2011 Assistant Manager-Operations @
Akshay Sethi Education
Delhi University
BA (Math, Economics)
1998-2001
Akshay Sethi Skills
Service Delivery
BPO
Team Management
Vendor Management
Transition Management
Outsourcing
Operations Management
Business Process Improvement
Call Centers
Process Improvement
SLA
Performance Management
Management
CRM
Business Analysis
MIS
Change Management
Project Management
Business Process
Employee Engagement
IT Service Management
Team Leadership
Talent Acquisition
Leadership
ITIL
Offshoring
Six Sigma
Program Management
Business Development
Training
Customer Satisfaction
Process Management
New Hire Training
Customer Relationship Management Crm
Operations
Business Process Outsourcing Bpo
Business Process Outsourcing
Customer Relationship Management
Akshay Sethi Summary
Akshay Sethi, based in Bengaluru, KA, IN, is currently a Senior Risk Manager at Amazon. Akshay Sethi brings experience from previous roles at Amazon, Reliance Retail and Infoedge India Ltd.,. Akshay Sethi holds a 1998 - 2001 BA in Math, Economics @ Delhi University. With a robust skill set that includes Service Delivery, BPO, Team Management, Vendor Management, Transition Management and more. Akshay Sethi has 4 emails on RocketReach.
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