La satisfaction client ne se résume plus simplement à bien répondre. Une meilleure connaissance des attentes du client et une réponse personnalisée devient nécessaire. C’est pourquoi AKIO édite Akio.cx, une suite logicielle innovante qui analyse l'ensemble des interactions et assiste le conseiller pour améliorer l’Expérience Client et Collaborateur, en s’appuyant sur des technologies intelligentes et collaboratives. Pour en savoir plus, rendez-vous sur www.akio.com/fr Customer satisfaction is no longer simply a matter of providing a good response. It is becoming increasingly vital to gain better insight into the customers' expectations and to ensure that they receive a tailored solution. Which is why AKIO has developed Akio.cx, an innovative software suite that analyses all types of interactions and assists the advisor in improving the Customer and Employee Experience, by relying on intelligent and collaborative technologies. For more information, www.akio.com/en
View Top Employees from AKIOWebsite | https://www.akio.com |
Employees | 86 (85 on RocketReach) |
Founded | 1998 |
Phone | +33 1 53 20 63 81 |
Technologies |
JavaScript,
HTML,
PHP
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Industry | Software Development, Customer Service, Logiciel de gestion unifée de lexpérience client, Information Technology, Logiciel centre de contacts, Internet of Things, Logiciel service client, Internet Services, Social Listening and Analytics, Messaging, Messaging and Telecommunications, Software, Telecommunications, Hardware |
Web Rank | 3 Million |
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Philippe Guiheneuc is the Head of Marketing and Customer Experience of AKIO.
85 people are employed at AKIO.