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Akil Khan Location
Toronto, ON, CA
Akil Khan Work
Regional General Manager @ (August 2026 - Present)
Director of Service Operations and Customer Experience @ Xeon Consulting Services (December 2020 - August 2026)
Director and VP of Customer Experience @ (November 2018 - January 2021)
Sr. Director of Customer Experience and Success @ Xeon Consulting Services Inc. (Benefact, ADP Canada, IRC, NTG Clarity, OCA, & Fr (January 2014 - January 2019)
Director of Customer Experience and Property Management @ (May 2008 - November 2013)
Manager of Customer Service and Contact Centre @ (January 2005 - January 2008)
Manager, Contact Centre @ (January 1998 - January 2004)
Team Manager Call Centre @ (January 1996 - January 1998)
Akil Khan Education
Concordia University
(Marketing)
Champlain College, Montreal
DEC (Commerce)
Akil Khan Skills
VBA Excel
Team Management
Performance Reviews
Microsoft Office
Group Meetings
Computer Literacy
Home Owners
Residential Construction
Problem Solving
Home Warranty
Customer Loyalty
Employee Engagement
Relationship Building
Decision-Making
Customer Retention
Client Services
Coaching
Budget Preparation
Customer Experience
Business Transformation
Management
Leadership
Strategy
Business Development
Change Management
CRM
Strategic Planning
Call Centers
Customer Loyalty Measurement
Start-ups
Telecommunications
Budgets
Customer Experience Management
Team Leadership
World Class Customer Service
Property Management
Customer Escalation Management
Training
Process Improvement
Customer Experience Consulting
Customer Satisfaction
Exceeding Customer Expectations
SAP Service Management
Project Management
Contact Center Operations
Customer Service
Customer Insight
Budgeting
Business Process Improvement
Contact Centers
Customer Relationship Management (CRM)
Team Building
Sales
Member Relations
Payroll Management
Nonprofit Organizations
Akil Khan Summary
Akil Khan, based in Toronto, ON, CA, is currently a Regional General Manager at A1 Cash And Carry. Akil Khan brings experience from previous roles at Xeon Consulting Services, Adi Development Group, Xeon Consulting Services Inc. (Benefact, ADP Canada, IRC, NTG Clarity, OCA, & Fr and Minto Group Inc.. Akil Khan holds a Concordia University. With a robust skill set that includes VBA Excel, Team Management, Performance Reviews, Microsoft Office, Group Meetings and more. Akil Khan has 2 emails and 1 mobile phone numbers on RocketReach.
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