Akash Sen Email
Manager, Early Access Programs @ MongoDB
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Akash Sen Location
- Gurugram, HR, IN
Akash Sen Work
- Manager, Early Access Programs @ (August 2024 - Present)
- Senior Solutions Operation Specialist, Team Lead (Early Access Programs and Preview) @ (September 2023 - August 2024)
- Solutions Operation Specialist @ (March 2022 - September 2023)
- Customer Technical Support Manager @ (July 2021 - February 2022)
- Customer Support Team Leader @ (November 2019 - June 2021)
- Subject Matter Expert, Customer Support @ (July 2019 - November 2019)
- Business Process Associate @ (July 2016 - July 2019)
- Sales and Marketing Management Trainee @ Somany Ceramics Ltd (January 2016 - July 2016)
- Management Trainee @ (June 2015 - November 2015)
Akash Sen Education
- Xavier Institute of Social Service
Master of Business Administration - MBA (Finance, General)
2013-2015 - Sathyabama University
Bachelor of Technology - BTech (Chemical Engineering)
2009-2013
Akash Sen Skills
- Analytical Skills
- Analytics
- Client Issue Resolution
- Client Relations
- Client Requirements
- Client Services
- Collaborative Problem Solving
- Complaint Management
- Confluence
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Direct Marketing
- JIRA
- Jira Service Desk
- Key Client Relationships
- Leadership
- Microsoft Excel
- Microsoft Office
- People Management
- Problem Solving
- Process Management
- Product Support
- Relationship Building
- SAS Base
- SQL
- SharePoint
- Tableau
- Team Management
- User Acceptance Testing
- Zendesk
- Zendesk Support
Akash Sen Summary
- Akash Sen, based in Gurugram, HR, IN, is currently a Manager, Early Access Programs at MongoDB. Akash Sen brings experience from previous roles at MongoDB, SHL and Morningstar. Akash Sen holds a 2013 - 2015 Master of Business Administration - MBA in Finance, General @ Xavier Institute of Social Service. With a robust skill set that includes Analytical Skills, Analytics, Client Issue Resolution, Client Relations, Client Requirements and more. Akash Sen has 2 emails on RocketReach.
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