Akarsh Shetty Email & Phone Number
Director Azure Networking CSS Americas @ Microsoft
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Akarsh Shetty Location
- Redmond, WA, US
Akarsh Shetty Work
- 2025 -now Director Azure Networking CSS Americas @
- 2022 -2025 Worldwide Support Leader (Delivery Partners) - Azure Core @
- 2020 -2022 Manager of Service Delivery Managers - Azure Core Tech; Americas @
- 2018 -2020 Planning Leader -PreSales, Store, Advertising and Partner Support; Worldwide @
- 2017 -2018 Business Operations Manager - Office, Windows, Partner Support; Worldwide @
- 2015 -2017 Product Delivery Excellence Lead for Microsoft Office and Skype; Worldwide @
- 2013 -2015 EMEA Consumer Support Quality and Partner Success Leader @
- 2012 -2013 Group Manager - Worldwide Skype Customer Services and Microsoft EMEA Consumer Support @
- 2011 -2012 WW Operations Manager, Customer Services @
- 2010 -2011 Project Manager @
- 2008 -2010 Operations Manager Software Packaging Factory (Remote Services Centre) @
- 2007 -2008 Service Delivery Coordinator @
- 2004 -2006 Various roles @
Akarsh Shetty Education
- Prince2
Prince2 Practitioner
2010-2010 - Project Management Institute (PMI)
Certificate in IT Project Management
2008-2008 - Genesys
Certificate in Genesys Framework
2007-2007 - Genesys
Certificate in Genesys Report Design
2007-2007 - Manukau Institute of Technology
Bachelor of Computers and Electronics Engineering (Hons)
2002-2007
Akarsh Shetty Skills
- Leadership
- Customer Experience
- Packaging
- Consulting
- Social Media
- Employee Engagement
- Call Center
- ITIL
- Incubation
- Digital Media
- Telecommunications
- Business Analysis
- Agile Methodologies
- Team Management
- Team Leadership
- Lead Generation
- SEO
- Strategy
- Virtualization
- Operations Management
- Contact Centers
- Program Management
- Testing
- Marketing
- Cross Functional Team Leadership
- Change Management
- Product Management
- Enterprise Software
- Search
- SQL
- Management
- Project Management
- Optimization
- Outsourcing
- Continuous Improvement
- Service Delivery
- Software Project Management
- Cloud Computing
- Call Centers
- Integration
- CRM
- Application Packaging
- IT Service Management
- PPC
Akarsh Shetty Summary
- Akarsh Shetty, based in Redmond, WA, US, is currently a Director Azure Networking CSS Americas at Microsoft. Akarsh Shetty brings experience from previous roles at Microsoft. Akarsh Shetty holds a 2010 - 2010 Prince2 Practitioner @ Prince2. With a robust skill set that includes Leadership, Customer Experience, Packaging, Consulting, Social Media and more. Akarsh Shetty has 2 emails on RocketReach.
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